All Blog Posts (5,524)

Starting up a new business is never easy especially in the current climate. You may feel like several issues are holding you back and stopping you from being able to launch your company and start trading, but there are solutions. The hardest part is getting your new business off the ground, there are a few simple things you can do to get around small teething problems and launch your business sooner than you expected.

Advertising And…

Your servers have more interaction with customers than anyone else. If your servers are well-trained, helpful, and friendly, this can be a good thing. But on the other hand, it can also be a very bad thing. Of course you want your servers to help your business, not harm it, so make sure they avoid doing the following things.

1. Make guests feel unwelcome

Every guest in…

Owning and operating a restaurant in today’s economy can be a challenging proposition, which is why it is so important to build customer loyalty.  In truth repeat customers make up the bulk of any restaurant’s customer base and word-of-mouth advertising can do wonders for building up your clientele.  But how do you go about building customer loyalty in the restaurant industry?

While any one of the following five suggestions will help to increase your business,…

America’s restaurant chains are pulling out all of the stops to stay ahead of the competition and grab more market share of the $660 billion industry.

Here’s a look at five sizzling marketing strategies offered by major chain restaurants, everything from chef-inspired recipes and full-course meals for one low price, to…

Reported by foodem.com, the online wholesale food marketplace-

Summertime is rapidly approaching. It's time to pull out the grill, invite a few friends and family over, and show off your grilling skills.

If you’ve ever noticed, most of the time there are plenty of meats and meat alternatives to choose from, but often…

Stick a fork in whoever has been feeding you lies about restaurants, they’re done.  We have the inside scoop on eating out, and we’re dishing it out.  

Are you - like me - one of those closet-watchers of restaurant reality shows?  You know, the ones where a foul-mouthed and/or burly sledge-wielding Brit bludgeons our American operators with all of the things that they’re doing wrong? 

You might find it ironic that one of the aforementioned proponents of local flavors now…

Your restaurant operations numbers, your financials, your marketing even measure your customer/guest experience… measure everything so you know how you rate. Quantify it so you can constantly work on and improve it and your profitability.

Don’t forget the basics. Don’t forget what made you successful.

Together with the marketing, you need to concentrate on an important feature. Keep a customer database so that you can market all these things and keep all the pertinent…

Social media is the way of the world these days and your bar or restaurant should be taking part in online conversations. Increasing customer engagement on your page means building relationships which can lead to more business in your restaurant. Try these tips to help you increase customer engagement on your Facebook page.

Ask Questions

Asking questions is an easy way to receive engagement. However, it is also great for learning more about your…

How do you think of your restaurant?

Are you thinking too small? What are all the ways that you can use your restaurant? What are all the ways you can use your resources, your staff, and your expertise to make money? What are all the things you can do with everything you have available to you?

Don’t have an antiquated thought process of the restaurant business. Don’t think that you have to get everyone to come in to your restaurant. Times have…

Reported by foodem.com, the online wholesale food marketplace-

The food photography, also known as food porn, craze is far from over. Taking pictures of entrées and sharing them on social media platforms such as Facebook, Twitter, and Instagram is now a mainstream activity.

Currently…

We’ve all seen these words getting thrown around in the food world since the day consumers started getting savvier and more educated about what they put in their mouths. But are these words being used just to have consumers buy in to the idea or to what it truly means to eat local, sustainable or organic food?

With vague explanations and no standard definitions, it’s important to understand what you are claiming when using them on your menu.  To help clear up any misconceptions and to…

There are two questions to consider when creating higher profit items and menus:

#1  What could I add to my  entrees / appetizers / desserts / drinks / catering menus that are complementary and could make them a higher profit item?

Here are a few examples of value-added additions for your different food categories.

Entrees:

• If you serve a filet, you could stuff it with brie or a crabmeat stuffing. You can take your two most…

Reported by foodem.com, the online wholesale food marketplace-

The sun is out, the birds are singing, and your favorite farmer's market is lined with an abundance of colorful, sun-kissed fruits and vegetables. If you’re like me, you love summer produce and you’d like nothing better than to grab every fruit or…

There is nothing like a holiday to increase your customer base. Whilst holidays like Christmas, New Years and Thanksgiving are shoe-ins for advertising, sometimes it is the smaller, more personal holidays such as Veteran’s Day or Father’s Day that can truly make a difference in your numbers. Keep in mind, however, that while advertising and marketing to increase your customer base on the larger holidays is fairly simple, you need to be more personal when it comes to…

Whether you have 100 employees or 10, as a business owner, you’re constantly trying to improve your business in every way possible. Right? But have you found that generating new business ideas can sometimes be rather difficult? Don’t fret, there are many reasons why your creative light bulb may be burnt out. Maybe you’ve been in the same industry for too long, working with the same tasks, day in and day out. It’s also possible that your creative juices are running dry because your…

As many people are well aware, social media, specifically Facebook and Yelp, have become helpful tools for restaurants and bars to utilize.  They allow owners and managers to easily communicate and market themselves directly to their customers and receive feedback. However, as …

FOHBOH is thrilled to welcome Benson Kelsey to our team. Benson is a PR/marketing professional with deep experience in the restaurant industry, most recently as Director of Social Media & Public Relations for Del Frisco's Restaurant Group.

Be sure to check out Benson's profile and welcome him to FOHBOH!

How many times you have gone to a restaurant and did not like the dish you ordered and wished someone would have told you what to order?

Who knows the best about the food and beverage in a restaurant? “It’s You!”

Do you know that 70% of the guest do not know what they will order when they come to the restaurant.. So it depends on you to make a guest’s experience even better by suggesting them food and beverages as per their needs and wants.

So…

Your restaurant has an image to present. In addition to the quality of food and the appeal of the environment you offer, your staff members embody an important impression to patrons in your community. And a significant aspect of your employees’ appearance involves the uniforms they wear each day.

Uniforms are important on multiple levels. Not only do they provide a certain look and feel for customers, a specific dress code can also affect the attitude of your staff. If you…

The National Restaurant Association (NRA) projects that 50 million Americans will dine out on Father’s Day this year (Sun. June 16). It’s also ranked as the third most popular holiday for dining out after Mother’s Day and Valentine’s Day.

NRA research also reveals that the most important factor for dining consumers when choosing a restaurant on Father’s Day is…