Yes, everyone's "favorite" operators made their return recently to Gordon Ramsay's Kitchen Nightmares after last year's shocking episode turned into the worst possible viral publicity for the restaurant.
It's been a rough year or so for the Bouzaglos - their Yelp and social media pages were all inundated with negative reviews and complaints following the airing…Continue
image credit to: [X]
Your stomach virus has probably run its course and you’re feeling kind of hungry. Are you…Continue
Added by Cess Padilla on April 15, 2014 at 8:00am — No Comments
Added by Jules Dalsey on April 11, 2014 at 12:47pm — No Comments
Added by Michael L. Atkinson on April 7, 2014 at 12:00am — No Comments
"You see James," Bill said with a nervous energy in his voice, "we have so many big projects going on right now, and Spring Break is just around the corner. I've got new people coming in the door, it's going into our busy season, and we're developing a new menu. It's been downright crazy, and well, we…Continue
Added by James on March 17, 2014 at 7:30pm — No Comments
Added by FohBoh on March 17, 2014 at 9:36am — No Comments
Portland, OR Four top chefs team up for a trash fish dinner to raise public awareness of overfishing, and create demand for alternative fish species that are not presently at risk. Cathy Whims of Nostrana, Kelly Myers of…Continue
Added by Cooking Up A Story on March 11, 2014 at 2:11pm — No Comments
Added by Jules Dalsey on March 11, 2014 at 8:55am — No Comments
Prosperity POS has teamed up with the Wounded Warrior Project to aide physically and emotionally disabled veterans in returning to daily life in the United States. At the end of 2014, 10% of all proceeds from Prosperity’s Mac and iPad POS systems, software, and services will be donated to the Wounded Warrior Project. Wounded Warrior provides injured veterans and their families services and offers financial aid in a number of areas such as therapy and counseling, home modifications, college…Continue
Added by Ray Reynolds on March 10, 2014 at 1:00pm — No Comments
How do restaurant operators look at the cost of marketing?
The NRA’s guidelines for restaurant marketing says that restaurants should allocate anywhere between two and four percent on restaurant marketing. Do restaurant owners follow this model when budgeting for their business? Like many families, the budget sometimes goes out the window when juggling expenses. The day to day bills, gaps in the income stream and just being overwhelmed plague many independent…Continue
Wendy Hritz is doing what most of us simply dream of: going out on her own and being her own boss. After almost a decade of working for a variety of day spas, Hritz launched her own venture at the Courtyard Med Spa.…Continue
Added by Jim Williams on March 3, 2014 at 11:22am — No Comments
“Statistics show that of those who contract the habit of eating, very few survive” George Bernard Shaw
While I was working as an operations manager for a very colourful Greek called “Pondo Tatziki” I had to have many debates with old and new franchisees regarding ingredient specifications.
Pondo Tatziki is a nickname of course. Pondo is the Zulu word for horn referring to his…Continue
Added by Dirk on February 28, 2014 at 6:52am — No Comments
We only have one stab at making a good, lasting impression for our customers. It’s either you make or break it—and it certainly rings true for any brand as much as it does for people. If a customer goes through something awful during their first visit at your restaurant, then people…Continue
Added by Cess Padilla on February 26, 2014 at 6:28am — No Comments
Employees - they're kind of important for a business to succeed, no? This is especially true of restaurants, where a happy, well-trained employee can make the difference between a one-time diner and a regular customer (and an unhappy, untrained employee can drive away business).
So why are the employee retention statistics for the industry so poor? The average restaurant experiences 88% turnover (QSR's come in at almost 100%!) annually, which would mean replacing 44 employees…Continue
Added by Stewart Anderson on February 25, 2014 at 12:25pm — No Comments
Added by Jules Dalsey on February 18, 2014 at 3:00pm — No Comments
Watching some restaurant franchisee network acquisition efforts underway currently, a number of common issues seem to be emerging. The need to get to the price right is enormous. Buying more restaurants is as final of a decision as is picking a site, signing a franchise agreement or building a new unit. You’ve got only one change to get it right.
All five of the points below have been noted in restaurant acquisition efforts underway currently.
Compose cross checks on the…Continue
Added by John A. Gordon on February 18, 2014 at 8:25am — No Comments
Josh Tetrick, founder of Hampton Creek Foods, understands that there are people out there who can't consume eggs (and other foods associated with them). After working with more than 344 prototypes and studying about 287 different types of plants, his San Francisco-based company has successfully created…
Added by FohBoh on February 18, 2014 at 8:00am — No Comments
Added by Fred Favole on February 16, 2014 at 12:50pm — No Comments
By James Keil
Traditionally for restaurants, training videos have been hit or miss— but mostly miss. For quite some time, the video resources available to restaurant operators were pretty limited. You could purchase some stock video off the shelf on “Knife Handling”, “Bussing”, “Taking Orders”, etc., and hope the content somewhat resembled the way want things done in your restaurant. Your other option was to pour a bunch of money into professional video production. Thanks to…Continue
Added by Waitrainer on February 14, 2014 at 3:33pm — No Comments
I absolutely love this event. Not only is it been delivering for 18 years, it's one conference that gets better and better with age.The team at UCLA Extension is so professional and because of this, they are able to attract outstanding speakers and provide a superior networking environment.
Added by Michael L. Atkinson on February 13, 2014 at 9:47am — No Comments