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Over 15 years in the restaurant industry, including six years in key leadership roles: four years as a General Manager, two years as a Director of Operations. Industry experience has resulted in an innate ability to adapt to all situations and maintain focus in any fast-paced or high-stress situation. Hands-on leader who is able to effectively build teams, develop staff to perform under specific standards, demonstrate excellence, and maintain high levels of morale. I am able to focus, and give one on one attention to customers and employees; creating the ultimate customer and working experience. Attributes are proven by unfounded loyalty of patrons and staff members. Consistently able to find ways to work smarter; saving money and man-power by implementing unique systems company wide. Have taken two established poor performing restaurants from loss to profit in less than three months each. Opened five restaurants to date; four as General Manager, one as Director of Operations. As Director of Operations, I oversaw everything from construction, décor, hiring and training, initial small-wares order, utility contracts, menu, costs and budgeting, equipment procurement, advertising, and kitchen design.
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Robert , Thank you! If you know of anyone who would be interested in getting involved with the concept ,Please let me know. I would appreciate any help. I have 50,000 to put in + my time . I need a partner or investors, Ken
Hi Robert,My name is Kevin Mason. I run a consulting group also . We offer one on one consulting services for restaurants/bars and are dedicated to working with you to implement programs designed to fit to your needs. Our team has over 5 decades of experience ranging from fast food to fine dining. We can help you improve guest satisfaction while building a loyal customer base with our continued staff development programs. I am looking to network with other in my field . check out my site. www.ksmrestaurantsolutions.com. Maybe we can slide some business to each other . Thanks in advance .
I wanted to personally invite you to join our discussions in regards to cheeses at the Cheese Group on FohBoh. Every week we introduce a new cheese and invite you to find it in your area, buy it, try it and then dicuss it with us. Take a look at all the FohBoh groups while you are at it. Looking forward to hearing from you. Dana
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