Waitrainer
  • Eugene, OR
  • United States
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  • Anchor Poppers
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Latest Activity


Operator
Doug Phillips liked Waitrainer's profile
Mar 14
Waitrainer posted a blog post

How to Produce Great Training Videos

By James KeilTraditionally for restaurants, training videos have been hit or miss— but mostly miss. For quite some time, the video resources available to restaurant operators were pretty limited. You could purchase some stock video off the shelf on “Knife Handling”, “Bussing”, “Taking Orders”, etc., and hope the content somewhat resembled the way want things done in your restaurant. Your other option was to pour a bunch of money into professional video production. Thanks to a host of new…See More
Feb 15

Non-Operator
Ian Said commented on Waitrainer's blog post Social Media Mistakes- Ignoring Negative Comments
"Good read! Responding to a negative comment is an opportunity to connect with this person. This is why you monitor social media sites to manage your reputation and hopefully you can right the situation. At the very least you show that you have…"
Jul 28, 2013

Non-Operator
Ian Said liked Waitrainer's blog post Social Media Mistakes- Ignoring Negative Comments
Jul 28, 2013
Waitrainer liked Ian Said's blog post Why Fewer Menu Items is Better for Your Restaurant Business
Jul 26, 2013
Waitrainer liked Ian Said's profile
Jul 26, 2013

Non-Operator
FohBoh liked Waitrainer's blog post The Digital Menu Takes Over
Jul 10, 2013
Waitrainer posted a blog post

The Digital Menu Takes Over

by Selah ShepherdTechnology is on the rise in the business world, replacing cash registers, automating customer service calls and now in the hands of customers as they flip through the dinner menu. iPad menus are a new fad in the restaurant industry, but are they here to stay?Benefits of the Digital MenuConvenience is KeyThere are many benefits to the new tablet menu, but most importantly, it is easy to use.With a simple tap, swipe or pinch the customer has access to specials, main courses and…See More
Jul 10, 2013
Waitrainer posted a blog post

Social Media Mistakes- Ignoring Negative Comments

Customers rely on the reviews of complete strangers in order to find the best restaurants, bars or even just a good cup of coffee. A negative comment or review can completely alter a potential customer’s decision. So what can you do as a business?You can’t ignore it or it will only explode into a network of online users irrationally venting. Instead you can reply, offer a solution and follow up with the customer. This way, unhappy customers may not like the product but they will like the…See More
Jun 21, 2013

Non-Operator
Paul Paz liked Waitrainer's blog post Child’s Play— The Do’s and Don’ts of Serving a Table with Kids
May 13, 2013

Operator
Kendra Jansen liked Waitrainer's blog post Child’s Play— The Do’s and Don’ts of Serving a Table with Kids
May 9, 2013
Waitrainer posted a blog post

Child’s Play— The Do’s and Don’ts of Serving a Table with Kids

Okay, we’ve all been there: seen a huge family walk through the front door, and dreaded the moment you had to serve that table. But it doesn’t have to be horrible! Here are some do’s and don’ts of serving a table with kids:Do1. Be patientIf you’re serving a family with small children, don’t expect to be able to take their order in just a few moments. Be patient and wait while everyone has the chance to finalize his or her order. It can be tricky, but don’t rush your customers at the table into…See More
May 6, 2013
Waitrainer is now friends with Steve Sleasman and James
May 6, 2013
Waitrainer posted a blog post

Supersize It? The Importance of Portion Control

If you’ve seen the documentary Supersize Me, chances are you haven't thought about portion control the same way since! But as a restaurant owner, portion control should always be one of your priorities.Although we as Americans are pegged for loving over-the-top portion sizes, one of the easiest things to do to improve your restaurant’s profit is focus on portions. To turn over a profit, of course, you must keep food costs down. Unfortunately, for restaurant owners who don’t understand the…See More
Apr 25, 2013
Waitrainer posted a blog post

This is my Real Job: Restaurant Work as a Career

There is a common misconception of which you’ve maybe been a victim: working in a restaurant isn’t a “real job”— instead, people assume it’s a temporary gig or a source of supplementary income. For so many of us in the industry, this false assumption can be pretty insulting!Working in restaurants is unique and valuable because of accessibility: it’s a great line of work for people of all backgrounds and experiences to gain crucial job skills.Whether you’ve worked in a small café or a fine…See More
Apr 22, 2013
Waitrainer posted a blog post

Tipping: Why It Means So Much

Tipping: Why It Means So MuchPosted on April 12, 2013 by WaitrainerFor your restaurant employees, tips are what they depend on. Depending on the way tips are distributed, they are usually the bulk of the income for someone working in a restaurant.For now at least (see our previous post about the Fair Minimum Wage Act), restaurant employees are the only workers not included in minimum wage laws by the government.…See More
Apr 17, 2013

Profile Information

Title
Social Media Manager
Company
Waitrainer
Website
http://fohboh.com/profile/Restaurant_Tech
Twitter Handle
@waitrainer
What best describes my company
Not Applicable
Interests
Making Friends, Networking
Biography
You know what's best for your restaurant. With Waitrainer, you can make sure your staff does, too. Our unique, web-based training approach creates prepared learners, increases sales and reduces training time.

Waitrainer's Blog

How to Produce Great Training Videos

Posted on February 14, 2014 at 3:33pm 0 Comments

By James Keil

Traditionally for restaurants, training videos have been hit or miss— but mostly miss. For quite some time, the video resources available to restaurant operators were pretty limited. You could purchase some stock video off the shelf on “Knife Handling”, “Bussing”, “Taking Orders”, etc., and hope the content somewhat resembled the way want things done in your restaurant. Your other option was to pour a bunch of money into professional video production. Thanks to…

Continue

The Digital Menu Takes Over

Posted on July 10, 2013 at 11:04am 0 Comments

by Selah Shepherd

Technology is on the rise in the business world, replacing cash registers, automating customer service calls and now in the hands of customers as they flip through the dinner menu. iPad menus are a new fad…

Continue

Social Media Mistakes- Ignoring Negative Comments

Posted on June 21, 2013 at 11:22am 1 Comment

Customers rely on the reviews of complete strangers in order to find the best restaurants, bars or even just a good cup of coffee. A negative comment or review can completely alter a potential customer’s decision. So what can you do as a business?

You can’t ignore it or it will only explode into a network of online users irrationally venting. Instead you can…

Continue

Child’s Play— The Do’s and Don’ts of Serving a Table with Kids

Posted on May 6, 2013 at 11:45am 0 Comments

Okay, we’ve all been there: seen a huge family walk through the front door, and dreaded the moment you had to serve that table. But it doesn’t have to be horrible! Here are some do’s and don’ts of serving a table with kids:

Do

1. Be patient

If you’re serving a family with small children, don’t expect to be able to take their order in just a few moments. Be patient and wait while everyone has the chance to finalize his or her order. It can be tricky,…

Continue

Comment Wall (2 comments)

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Join FohBoh

At 2:19pm on January 3, 2012, Anchor Poppers said…

Waitrainer,

We're Anchor Poppers and we're looking for all-star servers to engage with! It looks like you have some experience with waitstaff training and consulting and could be a great resource. Become a friend of Anchor Poppers and join waitstaff members in an idea-sharing forum all about having more fun and making more money at work. 

We have started a discussion to learn "works every time" appetizer pitches; please join in!

At 5:27pm on November 22, 2010, Marcus Guiliano said…
Hello Zac,
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Marcus Guiliano
Chef on a Mission
 
 
 

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

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