Non-Operator
Peter J Malinis
  • Male
  • Chicago, IL
  • United States
  • Agile Solutions & Services,…
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Non-Operator
Bj Strawter commented on Peter J Malinis's blog post Is Customer Service Gone?
"Amazing. Such a simple request to fulfill. It's no wonder they have lost you as a customer. Especially when you add this incident to the crickets from the DM. Sure he's busy, but a simple reply could have made all the difference in the…"
Oct 26, 2010

Non-Operator
Peter J Malinis's blog post was featured

Is Customer Service Gone?

I went to a fast food chain for dinner with my six year old son this evening, and for legality purposes, the name of the restaurant will be withheld. My son found a table in the dining room next to the TV- unfortunately it was playing some eerie TV show about haunted houses, and because I did not want my son to be exposed to that type of show, I asked the Cashier personnel over the counter if she could change the channel. She stated she wouldn't change it because they keep it only on one…See More
Oct 24, 2010

Non-Operator
Peter J Malinis posted a blog post

Is Customer Service Gone?

I went to a fast food chain for dinner with my six year old son this evening, and for legality purposes, the name of the restaurant will be withheld. My son found a table in the dining room next to the TV- unfortunately it was playing some eerie TV show about haunted houses, and because I did not want my son to be exposed to that type of show, I asked the Cashier personnel over the counter if she could change the channel. She stated she wouldn't change it because they keep it only on one…See More
Oct 23, 2010

Profile Information

Title
Founder & Principal
Company
Agile Solutions & Services, Inc.
Website
http://www.agilessi.com
Twitter Handle
AgileSSI
What best describes my company
Other
Interests
Buying/Selling a Business, Career Advancement, Consulting, Finding Investors, Learning, Networking
Personal Quote
Its not what you do, but how you do it
Biography
Agile Solutions & Services, Inc. of Chicago is a management consulting firm for the restaurant and foodservice industry. We focus on issues of concept development, strategy, operations, and marketing. With people watching their pennies more nowadays due to the economy, restaurateurs have to be more innovative and business savvy in order to remain competitive. That's where Agile can help.
Years in the Industry
20

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Peter J Malinis's Blog

Is Customer Service Gone?

I went to a fast food chain for dinner with my six year old son this evening, and for legality purposes, the name of the restaurant will be withheld. My son found a table in the dining room next to the TV- unfortunately it was playing some eerie TV show about haunted houses, and because I did not want my son to be exposed to that type of…

Continue

Posted on October 23, 2010 at 11:19pm — 1 Comment

How Being “Green” Can Save You Green…And Give You a Warm and Fuzzy Feeling at the Same Time

For the last few years, you may have heard several buzzwords that refer to being “green”, or being socially and environmentally conscious, such as sustainability, LEED (Leadership in Energy and Engineering Design), and

of course, “green”. But these terms are fast becoming a part of main stream society.

And for very good reason. People are realizing that Mother Earth does not have

an unlimited amount of natural resources, and we are…

Continue

Posted on August 17, 2010 at 9:52pm

What's the Benefit of Innovation Anyways?

Today was a full day of meetings. It started at 8am and lasted until 5pm. For some, this isn't a big deal. I used to do this

stuff all the time in my previous career with meetings after meetings. But my

meetings today involved learning about new innovative products out in the

market. In my own humble and professional opinion, the products that will be…

Continue

Posted on August 9, 2010 at 1:31pm — 1 Comment

Comment Wall (2 comments)

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At 3:49am on August 12, 2010, Sybil Presley said…
Hi from Sybil-the waitress!
Thank you fro being my friend! Please read my Be Kind To Food Servers blog
on FohBoh. I love FohBoh!
At 11:11am on August 10, 2010, Marcus Guiliano said…
Hello Peter,
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Marcus Guiliano
 
 
 

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CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

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Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

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TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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