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PeopleMatter replied to Amanda Brandon's discussion '85% of Consumers Say They'll Pay More for Premium Customer Service'
Thanks Amanda! We're glad to help. Its interesting that people are so willing to go that extra mile to receive a personal touch and the feeling that the staff is engaged. With a small amount of effort and some simple steps, many restaurants and…
Dec 28, 2010
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PeopleMatter replied to Amanda Brandon's discussion '85% of Consumers Say They'll Pay More for Premium Customer Service'
I don't think that its so much a problem as an indicator of the importance of interpersonal interaction. You make a good point saying that we need to right our perception in customers' minds, but not through talking, marketing, or PR. We…
Dec 27, 2010
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PeopleMatter replied to Matthew Brown's discussion 'FOH training program'
Hi Matthew, One thing that really impacts the performance and engagement of your staff is the culture of your establishment. Is it somewhere your servers want to work? Are they happy, valued, and satisfied in their current positions? If they are,…
Dec 27, 2010
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PeopleMatter replied to Joel Lazeski's discussion 'Restaurant Staff Retention Strategy'
Great post, and I really appreciate that you touched pretty directly on the fact that great service starts with engaging and valuing employees. Its really all about the culture of the establishment and how employees feel about their work, which then…
Dec 27, 2010
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PeopleMatter replied to Martin Montero's discussion 'the top 10 restaurant industry publications?'
I'd also recommend the PeopleMatter Institute (PMI) blog. They have some interesting thoughts on talent management, branding, and culture in the service industry. Even though I might be biased, I'd honestly say that it discusses some…
Dec 27, 2010
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PeopleMatter replied to Chris Fielder's discussion 'Staff Scheduling Software'
Hey Chris, We specialize in hiring and scheduling software for the service industry and offer some different options depending on your needs. If you're interested, take a look at our site at www.peoplematter.com. We'd be happy to get you…
Dec 27, 2010
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PeopleMatter commented on Terryl Bronson's group 'Staffing for Success'
Top 10 Features of Exceptional HR Software Design What separates good HR software design from outstanding HR software design? We’ve got the top 10 features of exceptionally designed talent management systems, straight from the experts in our…
Dec 27, 2010
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Staffing for Success

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We are always looking for top talent in our industry. Hiring the right associates and managers are the key to our success. Let's get together and share best practices.
PeopleMatter joined Terryl Bronson's group Dec 27, 2010
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PeopleMatter commented on Kathryn Battaglino's group 'Tools of the Trade'
Top 10 Features of Exceptional HR Software Design What separates good HR software design from outstanding HR software design? We’ve got the top 10 features of exceptionally designed talent management systems, straight from the experts in our…
Dec 27, 2010
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Tools of the Trade

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A group to gather restaurant owners and managers who would like to improve their business.
PeopleMatter joined Kathryn Battaglino's group Dec 27, 2010
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PeopleMatter commented on Roy MacNaughton's group 'Marketing for Chef-Owner/Independent Restaurants'
Top 10 Features of Exceptional HR Software Design What separates good HR software design from outstanding HR software design? We’ve got the top 10 features of exceptionally designed talent management systems, straight from the experts in our…
Dec 27, 2010
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Marketing for Chef-Owner/Independent Restaurants

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Often the Chef-Owner has no time for 'Marketing". S/he is too busy in the BOH or under the hoods. This group offers' marketing help' to this unique group of heros...See More
PeopleMatter joined Roy MacNaughton's group Dec 27, 2010
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Green Restaurant Group

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This group is for restaurants who are looking to make their establishment more environmentally friendly.
PeopleMatter joined Saul Teplitsky's group Dec 27, 2010
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PeopleMatter commented on Andy O.'s group 'Restaurant Technology'
 Top 10 Exceptional Features of HR Software Design What separates good HR software design from outstanding HR software design? We’ve got the top 10 features of exceptionally designed talent management systems, straight from the experts in…
Dec 27, 2010
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Michael L. Atkinson and PeopleMatter are now friends Dec 20, 2010
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Videos posted by PeopleMatter Dec 15, 2010

Profile Information

Zip Code
29405
Company
PeopleMatter
Website
http://www.peoplematter.com
Twitter Handle
@peoplematterhr
Restaurant Segment
Other
I work at the unit level and my role is
Other
I work at the corporate level and my functional area is
Not Applicable
I work for the foodservice industry and my profession is
Not Applicable
In which categories do you purchase, or specify the purchase of products for your organization?
Systems (technology)
Interests
Career Advancement, Discovering New Food, Franchising, Learning, Networking
Biography
PeopleMatter empowers employers in the service industries through strategic human resource software solutions that engage and manage employees through every stage of their career. We focus on four large, fast-growing markets: the restaurant, hospitality, retail and convenience store verticals. Our powerful, versatile platform streamlines all facets of the HR process, and its user-friendly, innovative design is a breath of fresh air for any user.

PeopleMatter's Videos

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PeopleMatter's Blog

PeopleMatter

Do you hate your employees? Do your employees hate you? - Challenges with Employee Engagement and Leadership

Posted on November 10, 2010 at 1:30pm 0 Comments

Businesses have a hard time getting the most return for their biggest investment: their people. Its a complex problem, but maybe

some advice from the PeopleMatter Institute can help–check out their latest

blog post here:…

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PeopleMatter

The Social (Hiring) Network–Is it legal?

Posted on October 13, 2010 at 2:30pm 0 Comments

Will your next Facebook friend request come from a rejected candidate’s lawyer? Social media mining before hiring is becoming common practice for many employers, but is it legal? Do you peruse an applicant’s outlets before scheduling an…

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At 9:28am on July 2, 2010, Marcus GuilianoMarcus Guiliano said…
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Marcus Guiliano
 
 
 

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