Patrick O's Page

Your training staff is the core of your business, as they are the creme de la creme of your staff. It is important not to underestimate the power that your training staff has over your staff. They are leaders and are looked to for answers on a number of issues by other staff members. To maintain a motivated training staff it is important that, as a manager, you continue to develop your trainers as leaders and keep them motivated in the foodservice or hospitality industry. There are several ways… Continue

No matter the size or profile of the restaurant: if you’re professional and knowledgeable and present a positive attitude and the right body language, you’re guaranteed to earn top tips.



The server is the interface between the restaurant and the guest. If you’re not professional, no one else will be. The server comprises at least 50 to 60% of the guest experience, making you the restaurant’s top guest service representative. If you enhance your diner’s experience, you should expect… Continue

Every decade or so, employers are faced with the challenge of gearing up to meet the needs of a whole new generation of workers. As the pace of cultural change quickens, the generation gap that defines each age group’s world views, values, and beliefs grows more pronounced. This can pose a problem for managers seeking to attract, hire, and retain talented young workers.



Historically, the hospitality industry has relied upon young workers to meet its ever-expanding demand for… Continue

What is a great work environment? Most people would mention a good relationship with supervisors and coworkers. Others would say working in a place where they look forward to starting their shift. While these things are important to the hospitality employee, their answer may be more industry specific than for other workers in different career tracks.



The hospitality industry is heavily based in a strong dedication to a pleasant environment and friendly interaction with others.… Continue

I'll bet that title conjures up a lot of interesting thoughts.
What is this all about you ask?
Well, making the news this morning here in Canada, was a story out of Montreal Quebec about a restauranteur providing a very unique, and different, approach to the present economic doom and gloom.
Please check out this provided link and see what it's all about.

http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20090225/montreal_restaurant_AM_090225/20090225?hub=CanadaAM