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Voice of the Restaurant Industry


Non-Operator
Patrick Maguire
  • Male
  • Boston
  • United States
  • Server Not Servant
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Patrick Maguire's Page

Latest Activity


Non-Operator
FohBoh liked Patrick Maguire's blog post L.A. Restaurant Industry Steps Up For Boston
Apr 25

Non-Operator
Patrick Maguire posted a blog post

L.A. Restaurant Industry Steps Up For Boston

Thank you very much to Krista Simmons, Lindsay William-Ross, and everyone at LAist and Gothamist for running this story about the L.A. restaurant community rallying together to raise money to benefit the victims of the marathon bombings in Boston. Please share with your LA friends. Thank you. From…See More
Apr 25
pubmaster commented on Patrick Maguire's blog post Game Over
"guy's a pompous ass...just sayin...cheers"
Apr 25

Non-Operator
Patrick Maguire's blog post was featured

Game Over

Thank you to everyone who visited this site to read the last post about the customer who tried to play a little game with one of the servers at our restaurant. There were 10,542 visits to the site within a day and a half after publishing…See More
Aug 2, 2012
pubmaster liked Patrick Maguire's blog post Game Over
Aug 1, 2012

Non-Operator
Patrick Maguire shared their blog post on Facebook
Aug 1, 2012

Non-Operator
Patrick Maguire posted a blog post

Game Over

Thank you to everyone who visited this site to read the last post about the customer who tried to play a little game with one of the servers at our restaurant. There were 10,542 visits to the site within a day and a half after publishing…See More
Aug 1, 2012

Profile Information

Title
Author
Company
Server Not Servant
Website
http://www.servernotservant.com/
Which Restaurant Segment best describes my company
Other
Which department at the restaurant corporate office
Other
What is your profession
Consultant
Personal Quote
A Voice for Service Industry Workers Everywhere.
Blog and book project:

I'm Your Server Not Your Servant

A Voice for Service Industry Workers Everywhere
A Case for Human-to-Human Service and Civility

http://www.servernotservant.com/

Patrick Maguire's Blog

L.A. Restaurant Industry Steps Up For Boston

Posted on April 25, 2013 at 10:13am 0 Comments

Thank you very much to Krista Simmons, Lindsay William-Ross, and everyone at LAist and Gothamist for running this story about the L.A. restaurant community rallying together to raise money to benefit the victims of the marathon bombings in Boston. Please share with your LA friends. Thank…

Continue

Game Over

Posted on August 1, 2012 at 8:07am 1 Comment

Thank you to everyone who visited this site to read the last post about the customer who tried to play a little game with one of the servers at our restaurant. There were 10,542 visits to the site within a day and a half after publishing…

Continue

Ladies and Gentlemen

Posted on June 27, 2012 at 8:30am 0 Comments

This ode to Trader Vic, from his Book of Food and Drink, published in 1946, hangs in Drink, one of Boston’s best craft cocktail bars. I like it so much that I decided to dedicate a blog post to it. It reminds me of the old Ritz Carlton service mantra, “We are Ladies and…

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"Things are things."

Posted on May 15, 2012 at 2:33pm 0 Comments

“Did you lose everything?” asked the heavy-equipment operator, who has a daughter about Stecher’s age (25). His eyes filled with tears.

“Most of it, but it’s OK,” Stetcher said. “Things are things.” (Yvonne Abraham, Boston Globe-May 3, 2012)

When I contacted Gaia Stecher via Facebook she elaborated: “I know what doesn’t…

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The Perfect Restaurant Storm: 47 Separate Checks

Posted on December 28, 2010 at 7:09am 7 Comments

I’ve often described working in a restaurant as Improv Theatre. Every shift presents unique circumstances and challenges, and even the most experienced professionals can be taken aback by the audacity of the human condition.

A seasoned general manager of a popular Boston restaurant sent me a text last week requesting to meet. Based on his extensive hospitality industry experience, I knew his story would not be an every-day tale of woe. When we met for breakfast the next day, he did…

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Comment Wall (3 comments)

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At 1:51pm on August 18, 2010, Nancy said…
FOH Service is a tough industry. Thanks for your insight and for giving me an avenue to share.
At 7:55pm on March 21, 2010,
Non-Operator
Paul Paz
said…
Patrick...
I think you will enjoy this group. I provides a level playing field for all connected with food service, regardless of title or position, to engage in a dialogue about pretty much any topic.
Paul
At 2:24pm on March 21, 2010,
Non-Operator
Paul Paz
said…
Welcome Patrick...
We look forward to your contributions!
Paul
 
 
 

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