Voice of the Restaurant Industry


pubmaster commented on Patrick Maguire's blog post Game Over

Posted on April 25, 2013 at 10:13am 0 Comments 1 Like
Posted on August 1, 2012 at 8:07am 1 Comment 1 Like
Thank you to everyone who visited this site to read the last post about the customer who tried to play a little game with one of the servers at our restaurant. There were 10,542 visits to the site within a day and a half after publishing…
ContinuePosted on June 27, 2012 at 8:30am 0 Comments 0 Likes
This ode to Trader Vic, from his Book of Food and Drink, published in 1946, hangs in Drink, one of Boston’s best craft cocktail bars. I like it so much that I decided to dedicate a blog post to it. It reminds me of the old Ritz Carlton service mantra, “We are Ladies and…
ContinuePosted on May 15, 2012 at 2:33pm 0 Comments 0 Likes
“Most of it, but it’s OK,” Stetcher said. “Things are things.” (Yvonne Abraham, Boston Globe-May 3, 2012)
When I contacted Gaia Stecher via Facebook she elaborated: “I know what doesn’t…
ContinuePosted on December 28, 2010 at 7:09am 7 Comments 0 Likes
I’ve often described working in a restaurant as Improv Theatre. Every shift presents unique circumstances and challenges, and even the most experienced professionals can be taken aback by the audacity of the human condition.
A seasoned general manager of a popular Boston restaurant sent me a text last week requesting to meet. Based on his extensive hospitality industry experience, I knew his story would not be an every-day tale of woe. When we met for breakfast the next day, he did…
Continue
Nancy said… © 2013 Created by FohBoh.
Every day, millions of potential customers search for restaurants on hundreds of different online sites. At least one of these sites displays the wrong restaurant name, phone number, or address for 68% of established restaurants.
If your information is incorrect or missing, potential customers will be unable to find your restaurant and will move on to a competitor. And that’s not good for business.
Do you know how your restaurant appears online? Make sure potential customers can find you easily. In less time than it took you to read this, you can discover where you are losing out on customers. Click here now to get a free report detailing where your restaurant’s information is incorrect or missing across the internet.