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Pam Ross
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  • Pam Ross Consulting
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  • Marcus Guiliano
  • Ty Sullivan
 

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Non-Operator
David Stewart commented on Pam Ross's blog post Service by iPad - Pros, Cons and Recommendations
"Great post!   I recently started a company that actually supports restaurants in the deployment of iPads and other technology in restaurants.  Restauranteurs (I was one myself for over 15 years), must understand the purpose of…"
Jul 9, 2012

Operator
Ty Sullivan liked Pam Ross's blog post Service by iPad - Pros, Cons and Recommendations
Feb 9, 2012

Operator
Ty Sullivan and Pam Ross are now friends
Feb 9, 2012
Matt Dailey commented on Pam Ross's blog post Service by iPad - Pros, Cons and Recommendations
"Hw would you recommend branding the iPad menu experience to keep it as closely tied to the concept, trade dress, branding etc., to avoid turning the restaurant into "the iPad place?". How could you exploit the iPad technology to further…"
Dec 7, 2011
Becky Hendriksen commented on Pam Ross's blog post Service by iPad - Pros, Cons and Recommendations
"Great post, Pam! A few observations I've made about iPad ordering: If a restaurant is contemplating using an iPad ordering system, it is important for the restaurant to realize the implications the new system has on the brand. The physical menu…"
Sep 14, 2011

Non-Operator
Pam Ross was featured
Sep 8, 2011

Non-Operator
Pam Ross and Marcus Guiliano are now friends
Sep 8, 2011

Operator - Chef
Marcus Guiliano left a comment for Pam Ross
"Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.Chef Marcus Guiliano"
Sep 8, 2011

Non-Operator
FohBoh liked Pam Ross's blog post Service by iPad - Pros, Cons and Recommendations
Sep 7, 2011

Non-Operator
Pam Ross posted a blog post

Service by iPad - Pros, Cons and Recommendations

Adapted from original post on www.pamross.caThere is a lot of buzz about De Santos, a restaurant in New York, using iPads to help serve their guests. Several months ago, I experienced "service by iPad" recently at a Canadian chain restaurant which was testing the technology. It was still…See More
Sep 7, 2011

Non-Operator
Pam Ross is now a member of FohBoh
Sep 7, 2011

Profile Information

Company
Pam Ross Consulting
Website
http://pamross.ca
Which Restaurant Segment best describes my company
Other
Which department at the restaurant corporate office
Training
What is your profession
Consultant
Interests
Consulting, Learning, Networking, New Locations
Biography
After spending 18 years in the trenches in restaurant and retail operations, training and HR, I want to share what I've learned. My mission is to improve the Canadian Customer Experience, one company at a time, by helping companies train and engage their people to provide exceptional customer experiences.
Years in the Industry
15

Pam Ross's Blog

Service by iPad - Pros, Cons and Recommendations

Posted on September 7, 2011 at 2:46pm 3 Comments

Adapted from original post on www.pamross.ca

There is a lot of buzz about De Santos, a restaurant in New York, using iPads to help serve their guests. Several months ago, I experienced "service by iPad" recently at a Canadian chain restaurant which was testing the technology. It…

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At 5:15am on September 8, 2011,
Operator - Chef
Marcus Guiliano
said…
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Chef Marcus Guiliano
 
 
 

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