Yes ma'am I am at Applebees now. Someone from Applebees International called me when they needed a GM in my area. So right now I im the MIT program and everything goes well I should be a GM right out of training.
hello nicole....i seem to have a hard time remembering wayyyyy back when...i am currently the chef training instructor for polaris career center culinary academy in middleburg heights, ohio...been teaching for 8 years now and loving every minute of it!
2622 A Free Union Road • Charlottesville, VA 22901 • 434-825-4039 • email@example.com
RESTAURANT MANAGEMENT PROFILE
General Management / Operations Excellence
Dedicated professional with sound operations background, including a strong understanding of business principles, practices, materials, methods, and compliance issues. Excel in delivering high-quality services to meet tight time and budget constraints. Easily inspire confidence from and gain trust of customers, vendors, and team members. Hands-on leader and efficient problem-solver; decisive, confident, and personable. Core competencies include:
• Team Building / Leadership
• Customer Service / Satisfaction
• Purchasing / Inventory Management
• Efficiency / Productivity Increases
• Customer Service / Guest Relations
• Continuous Performance Improvement • Cost Control / Containment
• Quality Assurance / Control
• Contract Evaluation / Negotiations
• Accounting / Bookkeeping
• Facilities / Safety Management
• Policy /Procedure Development
Provided leadership and direction for overall business operations, managing a multitude of tasks in a fast-paced environment. Hired and managed activities of employees, assuring top-level performance. Directly impacted bottom-line results by devising and implementing strategies to improve systems. Interacted extensively with clients, ensuring all needs were identified and met; and follow-up services were delivered. Collaborated with vendors, ordering the highest quality product at the lowest possible cost. Selected accomplishments:
JUDE FINE DINING, LLC, St. Thomas, VI (2007 to 2008)
Developed a winning proposal for the acquisition of new restaurant and retail space for the expansion of existing restaurant operations. Led team in the design and renovation of four new outlets and in the development of all systems, including, but not limited to, branding, cost control, advertising, human resources, and operations.
IGGIES BEACH BAR AND GRILL, St. Thomas, VI (2004 to 2007)
Worked closely with facilities management department in hotel operation to coordinate restaurant infrastructure expansion to handle double digit growth while maintaining on going operations. Worked closely with engineering staff to make strategic infrastructure improvements.
THE HAPPY BUZZARD, St. Thomas, VI (2003 to 2004)
Transformed a late night party bar into a successful water front café serving a tourist base clientele. Changed the look and feel of establishment to target customer base more inclined to spend a higher check average and maintain a higher level of character for a Caribbean style café. Implemented cost controls and operational controls that significantly increased profit margins.
THE AGAVE TERRACE, St. Thomas, VI (1998 to 2002)
Managed redesign of casual ocean-side venue to accommodate growth from 20 seats to over 120, including construction of new kitchen and deck area along a protected Virgin Islands waterway. Managed accompanying increase in revenue and profit growth by streamlining processes.
CUSTOM BUILDERS, St. John, VI (2002 to 2003)
Managed multi-million dollar renovation of historic Rosewood hotel located on National Park property. Renovated 65 bathrooms, 3 rooftops, main kitchen facilities, and million gallon catchment system. Built unique yoga studio on site of former historic house footprint with constraints on construction practices due to location on Park property and proximity to Virgin Islands waterway. Brought project in line with schedule, transforming strained relations with customer into repeated customer-initiated change orders that added hundreds of thousands of dollars in additional revenue to the project.
VIVIGY, INC., Reston, VA (1992 to 1998)
Served as integral member of management team, driving operations of computer consulting firm specializing in development of UNIX systems, databases, and entertainment software for children. Directly accountable for all business facets, including accounting & payroll, contract development & negotiations, customer service & satisfaction, marketing & business development, and various HR functions.
PRODUCTION CONTROL COORDINATOR
DYNCORP, Reston, VA (1987 to 1992)
Received fifteen promotions and seventeen raises while employed by the world's largest government services contractor and second largest commercial aviation company. Coordinated all production and distribution of company reports to accounting function at corporate headquarters.
SKILLS AND CERTIFICATIONS
Office and General Skills
Strong interpersonal, sales, and human resource management skills. Ability to earn trust of and inspire growth of peers.
Information System Skills
Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, Microsoft Internet Explorer, Microsoft Outlook, Microsoft Project. Restaurant POS Systems. Strong understanding of concepts and application of networking. Strong understanding of concepts and application of computer hardware.
Memberships and Awards
Life Time Member of Who’s Who World Wide for Business Organization
You're due for a promotion....you have it too easy now!
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