Nate DaPore
  • Male
  • Charleston, SC
  • United States
  • PeopleMatter
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Nate DaPore's blog post was featured

Restaurants Offer Silver Lining To Today’s Economy

Last week’s Jobs Report, issued by the U.S. Bureau of Labor Statistics, echoed news we’ve all grown accustomed to hearing — U.S. job growth is weak. But is that the whole story? If you take a moment to study the recent news, there is a silver lining — at least for the restaurant industry. In the month of August, 96,000 jobs were added on a net basis across the nation and more than 28,000 of those jobs were in the restaurant industry. In other words, more than a quarter of the new jobs — 29.2…See More
Sep 15, 2012
Nate DaPore posted a blog post

Restaurants Offer Silver Lining To Today’s Economy

Last week’s Jobs Report, issued by the U.S. Bureau of Labor Statistics, echoed news we’ve all grown accustomed to hearing — U.S. job growth is weak. But is that the whole story? If you take a moment to study the recent news, there is a silver lining — at least for the restaurant industry. In the month of August, 96,000 jobs were added on a net basis across the nation and more than 28,000 of those jobs were in the restaurant industry. In other words, more than a quarter of the new jobs — 29.2…See More
Sep 14, 2012

Non-Operator
Rick Hession liked Nate DaPore's blog post When Should Your Staff Question You
Aug 15, 2012
Ian Schwartz commented on Nate DaPore's blog post Service Nightmares: A Wake-up Call
"I kinda call shenanigans on that picture. It's a countertop, not a table."
Aug 15, 2012
Nate DaPore posted a blog post

When Should Your Staff Question You

I read an interesting article on Freaknomics recently. It was titled, “Obedience on the Job.” The writer relates a story where he questioned a bus driver on a policy change and the driver responds, “I just do what my boss tells me to do. I don’t question.” If you’re like me, you have been in this situation before — and it can be aggravating. Maybe you’ve called a customer service line that couldn’t answer…See More
Aug 9, 2012
Nate DaPore commented on Nate DaPore's blog post Service Nightmares: A Wake-up Call
"I agree with you, Patti. We do need to change the public perception. To effectively do so, we need to change the way employers and employees interact in the workplace. My company has this as our mission and together with others who believe the same…"
Aug 9, 2012
Patti DiVita commented on Nate DaPore's blog post Service Nightmares: A Wake-up Call
"Great article that touches on the importance of a good waitstaff. We really have no idea what actually happened in that diner and it's curious that from the photo, it looks like they were sitting at the corner of the counter. How could they not…"
Jul 26, 2012
Patti DiVita liked Nate DaPore's blog post Service Nightmares: A Wake-up Call
Jul 26, 2012
Nate DaPore and Michael are now friends
Jul 20, 2012

Non-Operator
Michael commented on Nate DaPore's blog post Service Nightmares: A Wake-up Call
"Hey Nate, thanks for your response! At PeopleMatter seems like a great service and I'm going to look more into it to learn more. "
Jul 19, 2012
Nate DaPore commented on Nate DaPore's blog post Service Nightmares: A Wake-up Call
"Michael, thanks for your feedback and thoughts. You comment that the “right team can improve customer loyalty” but that “it's [not] enough for a restaurant to just do that.” I would say that hiring the right people…"
Jul 19, 2012

Non-Operator
Michael commented on Nate DaPore's blog post Service Nightmares: A Wake-up Call
"Hey Nate - great post! Really good servers is one of the hardest things for restaurants to find and one of the most important. If the service is bad, the customer experience suffers, followed by the restaurants reputation, and ultimately their…"
Jul 19, 2012
Jon Rock liked Nate DaPore's blog post Service Nightmares: A Wake-up Call
Jul 19, 2012
Nate DaPore's blog post was featured

Service Nightmares: A Wake-up Call

Pop culture often mocks or exaggerates the behind-the-scenes frustrations faced by foodservice employees — and their reactions. From the 2005 film Waiting to MADTvs Bon Qui Qui, the…See More
Jul 19, 2012

Non-Operator
Michael liked Nate DaPore's blog post Service Nightmares: A Wake-up Call
Jul 19, 2012

Non-Operator
FohBoh liked Nate DaPore's blog post Service Nightmares: A Wake-up Call
Jul 18, 2012

Profile Information

Title
President & Chief Executive Officer
Company
PeopleMatter
Website
http://www.peoplematter.com
Twitter Handle
@natedapore @PeopleMatterCEO
What best describes my company
Not Applicable
Interests
Learning, Making Friends, Networking
Personal Quote
Stimulate + Create = Innovate
Biography
As the spirited leader of PeopleMatter, Nate is passionate about providing team members, including his own, with a rewarding workplace experience that values creativity and innovation. He possesses 10 years of sales, operations and marketing leadership in the human resource and benefits software space.

Prior to founding PeopleMatter, Nate led healthcare strategy and investments as a principal at Battery Park Ventures. He also served as Vice President of Enterprise Sales at leading employer benefits software provider, Benefitfocus. There, he led consistent triple-digit, year-over-year growth, cultivating the company to become the leading employer benefits software provider. Throughout his career, Nate has consistently created, launched and executed unique sales, operational and marketing strategies for SaaS business models and developed teams that yielded remarkable results.

In addition to creating a company that industry analyst firm Brandon-Hall touted as “The only life cycle management solution out there for the service industry,” Nate was recently recognized as the 2011 “Top Up-and-Coming Entrepreneur” by TiE Atlanta—the southeast chapter of the world’s largest non-profit organization for entrepreneurs. Being an avid offshore fisherman and private pilot, Nate rarely spends his time away from PeopleMatter on solid ground.
Years in the Industry
10

Nate DaPore's Blog

Restaurants Offer Silver Lining To Today’s Economy

Posted on September 14, 2012 at 1:12pm 0 Comments

Last week’s Jobs Report, issued by the U.S. Bureau of Labor Statistics, echoed news we’ve all grown accustomed to hearing — U.S. job growth is weak.

 

But is that the whole story?

 

If you take a moment to study the recent news, there is a silver lining — at least for the restaurant industry. In the month of August, 96,000 jobs were added on a net basis across the nation and more than 28,000 of those jobs were in the restaurant industry. In other words, more than…

Continue

When Should Your Staff Question You

Posted on August 9, 2012 at 12:08pm 0 Comments

I read an interesting article on Freaknomics recently. It was titled, “Obedience on the Job.” The writer relates a story where he questioned a bus driver on a policy change and the driver responds, “I just do what my boss tells me to do. I don’t question.”

 

If you’re like me, you have been in this situation before — and it can be aggravating.

 

Maybe you’ve called a customer…

Continue

Service Nightmares: A Wake-up Call

Posted on July 18, 2012 at 7:30am 7 Comments

Pop culture often mocks or exaggerates the behind-the-scenes frustrations faced by foodservice employees — and their reactions. From the 2005 film Waiting to MADTvs Bon Qui Qui,…

Continue

Breaking Free of The Process Rut

Posted on July 3, 2012 at 2:52pm 0 Comments

Are you being weighed down by the proverbial “ball and chain?” No, not that ball and chain. I’m talking about the processes that your restaurant just can’t operate without. Remember your great idea from 10 years ago? The one that changed the way your restaurant operated, or saved a ton of money … or even revamped your brand. Is it still the biggest thing to happen to your restaurant?

Being locked-in to certain business practices can stunt your creativity and growth. Every successful…

Continue

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At 5:39am on July 21, 2011, Marcus Guiliano said…
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Chef Marcus Guiliano
 
 
 

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Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

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