Non-Operator
MenuDrive
  • Carlisle, PA
  • United States
  • MenuDrive
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  • Samuel Rubenstein
  • Todd English
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Non-Operator
MenuDrive replied to Ascanio's discussion How to deal with angry customers?
"Hi Ascanio! I wanted to start by saying that you’re right, in the restaurant industry sometimes complaints and unhappy customers are unavoidable. However, it is how a restaurant handles these complaints that can set it apart from other…"
Sep 20, 2013

Non-Operator
MenuDrive replied to nick's discussion Engaging Customers
"I agree with everyone here: customer feedback is the lifeblood of a business if it wants to be successful!   We personally use a lot of surveys and emails to get feedback from our customers.  However, we are lucky in the fact that our…"
Sep 4, 2013

Non-Operator
MenuDrive replied to Linda Ranielli's discussion The Importance of Customer Feedback In Customer Service
"I completely agree with you; customer feedback is crucial to good customer service. If you want to offer a good service you first must understand who your customer is and what your customer wants out of your service. This can be achieved through…"
Sep 4, 2013

Non-Operator
MenuDrive replied to Foodjini's discussion Online food ordering market
"Today, we live in a fast paced world where there is an ever-increasing demand for faster and easier ways to accomplish day-to-day tasks. The online food ordering market is a growing industry due to this demand for speed and convenience. Online…"
Sep 4, 2013

Non-Operator
MenuDrive is now friends with Todd English, Samuel Rubenstein, Joe Welsh and Matt White more
Jun 10, 2013

Non-Operator
Matt White liked MenuDrive's blog post Customer Engagement on Social Media Sites
Apr 1, 2013

Non-Operator
MenuDrive's blog post was featured

Creating Holiday Emails For Restaurants

It goes without saying that an email campaign is one of the most effective ways restaurants are able to reach out and build a connection to their customers. Sending emails is fast, easy, and helps to keep your restaurant up to date in the electronic world. Emails should be sent every few weeks in order to stay relevant with your diners and keep them thinking about you. The holidays are crucial times to send emails as well.Throughout this article, will be using Christmas as our example. First…See More
Dec 3, 2012

Non-Operator
MenuDrive posted a blog post

Creating Holiday Emails For Restaurants

It goes without saying that an email campaign is one of the most effective ways restaurants are able to reach out and build a connection to their customers. Sending emails is fast, easy, and helps to keep your restaurant up to date in the electronic world. Emails should be sent every few weeks in order to stay relevant with your diners and keep them thinking about you. The holidays are crucial times to send emails as well.Throughout this article, will be using Christmas as our example. First…See More
Dec 3, 2012

Non-Operator
FohBoh liked MenuDrive's blog post Online Ordering For Restaurants
Dec 1, 2012

Non-Operator
EatDrinkJobs liked MenuDrive's blog post Restaurants Going Mobile
Nov 29, 2012

Non-Operator
MenuDrive's blog post was featured

Online Ordering For Restaurants

Convenience is easily one of everybody’s favorite ideas. America is a fast-paced country, and no one has the time or patience to sit around and wait anymore, especially when it comes to their food. Of course, everyone enjoys a nice, relaxed, sit-down family dinner on a Friday night from time to time; however, the remaining six days of the week are too busy with work, school, and errands to enjoy that luxury on a daily basis. Restaurants are aware of this, and have begun to alter the way they…See More
Nov 26, 2012

Non-Operator
MenuDrive's blog post was featured

Restaurants Going Mobile

With the large percentage of Americans that are using smartphones, mobile websites have become a staple in the daily lives of consumers; they are easy and convenient in this fast-paced world we live in. Restaurant owners should be aware of the positive impact a mobile website will have on their restaurant.Apps and mobile websites are the best way to create awareness for your restaurant and reach out to your diners. When done correctly, they can create a connection between customers and your…See More
Nov 19, 2012

Non-Operator
MenuDrive posted blog posts
Nov 14, 2012

Non-Operator
MenuDrive posted a blog post

Mobile Websites For Restaurants

In this century’s smart phone boom, it is crucial for restaurants to develop “apps”, short for applications, in order to become or to remain a prominent force in the industry.  The phrase “there’s an app for that” that originated in Apple’s 2009 iphone commercial has turned out to be true within these past years. Cell phone companies have prioritized the smart phone, making it a coveted necessity in the pockets of consumers of all ages.From games and puzzles to simplified versions of websites,…See More
Nov 5, 2012

Operator
Aprons & Smocks liked MenuDrive's blog post QR Codes: The New Restaurant Advertising
Oct 17, 2012

Non-Operator
MenuDrive's blog post was featured

QR Codes: The New Restaurant Advertising

With the growing boom in this century’s smart phone technology, restaurants are urged—if not required— to create mobile advertising content to remain popular in the competitive industry. There are a variety of new techniques that restaurant owners can use to spread the word about their services via smart phones. For instance, QR codes, or quick response codes, are a fast-growing means of mobile advertisement.A quick response code is a square, two-dimensional version of a barcode that can hold…See More
Oct 8, 2012

Profile Information

Company
MenuDrive
Website
http://www.menudrive.com
Twitter Handle
menudrive
What best describes my company
Not Applicable
Interests
Consulting

MenuDrive's Blog

Customer Engagement on Social Media Sites

Posted on March 27, 2013 at 12:05pm 1 Comment

So your business has a Facebook, Twitter, Google+, LinkedIn account, etc. Now what? Social Media experts from all over have set etiquette guidelines, content strategies, tips for building a following, and tips for keeping them. There’s a lot of information out there, so I’m going to try and make it easy for you by summing it all up.

Let’s start from the beginning. First, Social Media Consultant Jeff Bullas says you need to ‘define and understand the target market.’  Ask yourself…

Continue

How To Build and Maintain Repeat Customers

Posted on February 5, 2013 at 6:35am 0 Comments

As a restaurant owner, you want to increase your profits. To do so, you need to sell more items on your menu. A great way to sell more items is to have repeat customers. The Food Service Warehouse claims that repeat patrons make up about 15% of your customer base, however that 15% provides about one-third of your revenue. Getting those frequent customers can be challenging, but if you follow these time-tested ideas, it won’t be as hard as you think!

A program call ‘Our Town,’ create…

Continue

Creating Holiday Emails For Restaurants

Posted on December 3, 2012 at 9:00am 0 Comments

It goes without saying that an email campaign is one of the most effective ways restaurants are able to reach out and build a connection to their customers. Sending emails is fast, easy, and helps to keep your restaurant up to date in the electronic world. Emails should be sent every few weeks in order to stay relevant with your diners and keep them thinking about you. The holidays are crucial times to send emails as well.

Throughout this article, will be using Christmas as our…

Continue

Restaurants Going Mobile

Posted on November 14, 2012 at 8:21am 0 Comments

With the large percentage of Americans that are using smartphones, mobile websites have become a staple in the daily lives of consumers; they are easy and convenient in this fast-paced world we live in. Restaurant owners should be aware of the positive impact a mobile website will have on their restaurant.

Apps and mobile websites are the best way to create awareness for your restaurant and reach out to your diners. When done correctly, they can create a connection between…

Continue

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