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MenuDrive
  • Carlisle, PA
  • United States
  • MenuDrive
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Non-Operator
MenuDrive's blog post was featured

Customer Birthday Emails

  Remembering and acknowledging a customer's birthday is a very simple and efficient method to build brand loyalty and image. Market and analytics provider Fulcrum confirmed the full aspect of that with the results of their recent online survey.The evidence comes from a resend online survey that indicates that 74 percent of customers appreciate more highly a company that sends them an e-mail birthday card. More than 80 percent of the customers who react positively also exhibit increased loyalty…See More
Jul 22

Non-Operator
MenuDrive posted a blog post

Customer Birthday Emails

  Remembering and acknowledging a customer's birthday is a very simple and efficient method to build brand loyalty and image. Market and analytics provider Fulcrum confirmed the full aspect of that with the results of their recent online survey.The evidence comes from a resend online survey that indicates that 74 percent of customers appreciate more highly a company that sends them an e-mail birthday card. More than 80 percent of the customers who react positively also exhibit increased loyalty…See More
Jul 18

Non-Operator
MenuDrive's blog post was featured

Google My Business

Do you or a friend own a business and use a Google service to promote or control it? Do you wish there was an easier way to control all of the information you need to have available to consumers?  With Google’s introduction of their new, “Google My Business”, service for business owners, your wish has been granted and a variety of doors will open for businesses everywhere. This service will allow owners to update information, add photos, read reviews and use Google+ all in one place. This new…See More
Jul 16

Non-Operator
MenuDrive posted a blog post

Google My Business

Do you or a friend own a business and use a Google service to promote or control it? Do you wish there was an easier way to control all of the information you need to have available to consumers?  With Google’s introduction of their new, “Google My Business”, service for business owners, your wish has been granted and a variety of doors will open for businesses everywhere. This service will allow owners to update information, add photos, read reviews and use Google+ all in one place. This new…See More
Jul 13

Non-Operator
MenuDrive posted a blog post

Tips For Going Mobile

The way that mobile businesses are increasing it is no surprise that restaurants are dipping their toes into the new features, such as apps and websites, for mobile devices. When a restaurant decides to go mobile there are a number of different things to remember. One of the sole reasons for a business to go mobile is to have an advantage over the customer, however, if the business does not have a successful mobile marketing plan than this advantage does not work.One tip for any restaurant that…See More
Jun 22

Non-Operator
MenuDrive posted a blog post

How to Up Your Delivery Game

Restaurants that offer take out orders or delivery have a variety of advantages for both the restaurant themselves and their customers that order from them.  One of the first benefits that comes to mind is the never-ending options that are available to someone that wants to order delivery. There are so many different types of restaurants that offer delivery nowadays. The next benefit that comes with delivery orders is the time that one saves compared to dining in.  Your food is brought right to…See More
Jun 13

Non-Operator
MenuDrive posted a blog post

Tourist Attraction

As tourism is increasing so it the amount of people going to Quick Service Restaurant (QSR). As tourism increases, so is the amount of money spent. It is estimated that in 2012 quick service and fast casual restaurants made up almost 34% of the money brought in from tourism.  This idea does not come as a wonder to many. It can only be assumed that while people and families are out on vacation, they want quick, easy food that is affordable.As the economy is growing, the travel and tourism…See More
Jun 8

Non-Operator
MenuDrive's blog post was featured

Why Restaurants Should Use Mobile Ordering

In the past, smartphones were a thing of dreams. Now-a-days, smartphones are seen everywhere, owned by almost everyone. With nearly 85% of Americans owning some kind of smartphone, the technology for these phones has been increasing dramatically. With users between the ages of 19-30 being the biggest users of smartphones, it is no wonder that mobile ordering has taken off.  Mobile ordering is definitely not considered new. Pizza hut has had mobile ordering since 2009, offering convenience and…See More
May 30

Non-Operator
MenuDrive posted a blog post

Why Restaurants Should Use Mobile Ordering

In the past, smartphones were a thing of dreams. Now-a-days, smartphones are seen everywhere, owned by almost everyone. With nearly 85% of Americans owning some kind of smartphone, the technology for these phones has been increasing dramatically. With users between the ages of 19-30 being the biggest users of smartphones, it is no wonder that mobile ordering has taken off.  Mobile ordering is definitely not considered new. Pizza hut has had mobile ordering since 2009, offering convenience and…See More
May 30

Non-Operator
MenuDrive replied to Ascanio's discussion How to deal with angry customers?
"Hi Ascanio! I wanted to start by saying that you’re right, in the restaurant industry sometimes complaints and unhappy customers are unavoidable. However, it is how a restaurant handles these complaints that can set it apart from other…"
Sep 20, 2013

Non-Operator
MenuDrive replied to nick's discussion Engaging Customers
"I agree with everyone here: customer feedback is the lifeblood of a business if it wants to be successful!   We personally use a lot of surveys and emails to get feedback from our customers.  However, we are lucky in the fact that our…"
Sep 4, 2013

Non-Operator
MenuDrive replied to Linda Ranielli's discussion The Importance of Customer Feedback In Customer Service
"I completely agree with you; customer feedback is crucial to good customer service. If you want to offer a good service you first must understand who your customer is and what your customer wants out of your service. This can be achieved through…"
Sep 4, 2013

Non-Operator
MenuDrive replied to Foodjini's discussion Online food ordering market
"Today, we live in a fast paced world where there is an ever-increasing demand for faster and easier ways to accomplish day-to-day tasks. The online food ordering market is a growing industry due to this demand for speed and convenience. Online…"
Sep 4, 2013

Non-Operator
MenuDrive is now friends with Todd English, Samuel Rubenstein, Joe Welsh and Matt White more
Jun 10, 2013

Non-Operator
Matt White liked MenuDrive's blog post Customer Engagement on Social Media Sites
Apr 1, 2013

Non-Operator
MenuDrive's blog post was featured

Creating Holiday Emails For Restaurants

It goes without saying that an email campaign is one of the most effective ways restaurants are able to reach out and build a connection to their customers. Sending emails is fast, easy, and helps to keep your restaurant up to date in the electronic world. Emails should be sent every few weeks in order to stay relevant with your diners and keep them thinking about you. The holidays are crucial times to send emails as well.Throughout this article, will be using Christmas as our example. First…See More
Dec 3, 2012

Profile Information

Company
MenuDrive
Website
http://www.menudrive.com
Twitter Handle
menudrive
What best describes my company
Not Applicable
Interests
Consulting

MenuDrive's Blog

Customer Birthday Emails

 

 

Remembering and acknowledging a customer's birthday is a very simple and efficient method to build brand loyalty and image. Market and analytics provider Fulcrum confirmed the full aspect of that with the results of their recent online survey.

The evidence comes from a resend online survey that indicates that 74 percent of customers appreciate more highly a company that sends them an e-mail birthday card. More than 80 percent of the customers who react positively…

Continue

Posted on July 18, 2014 at 9:55am

Google My Business

Do you or a friend own a business and use a Google service to promote or control it? Do you wish there was an easier way to control all of the information you need to have available to consumers?  With Google’s introduction of their new, “Google My Business”, service for business owners, your wish has been granted and a variety of doors will open for businesses everywhere. This service will allow owners to update information, add photos, read reviews and use Google+ all in one place. This…

Continue

Posted on July 11, 2014 at 9:47am

Tips For Going Mobile

The way that mobile businesses are increasing it is no surprise that restaurants are dipping their toes into the new features, such as apps and websites, for mobile devices. When a restaurant decides to go mobile there are a number of different things to remember. One of the sole reasons for a business to go mobile is to have an advantage over the customer, however, if the business does not have a successful mobile marketing plan than this advantage does not work.

One tip for any…

Continue

Posted on June 22, 2014 at 4:05pm

How to Up Your Delivery Game

Restaurants that offer take out orders or delivery have a variety of advantages for both the restaurant themselves and their customers that order from them.  One of the first benefits that comes to mind is the never-ending options that are available to someone that wants to order delivery. There are so many different types of restaurants that offer delivery nowadays. The next benefit that comes with delivery orders is the time that one saves compared to dining in.  Your food is brought right…

Continue

Posted on June 13, 2014 at 10:28am

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