Matt Milletto - Founder Barista Exchange LLC

Café Design
Matt Milletto

Photo by Kenneth R. Olson
Reprinted from Barista Magazine

Let’s face it, not to sound too terribly clichéd, but first impressions really do matter. What is the first thing your customers are going to notice when they walk in the door? That’s right, the café itself. Whether you are making the best coffee in town or not, pulling bodies off the stree… Continue

It was the winter of 1993 and I was 15 minutes late to work, opening shift at the small espresso cart I worked at part-time located in front of a large grocery store. It was cold out, but I was eager to start working. I loved that little cart. This was my first job as a barista and I often think back to my days slinging coffee at the carts and kiosks where I got my start in this industry with fondness.

In the early 1990s in the Pacific Northwest there seemed to be an espresso cart on every corn… Continue

As a coffee house owner or coffee retailer, there are many decisions that one can make to offer sustainable coffees, environmentally friendly products and to create a culture within your business that is socially responsible. I have seen an exponential growth in customer education and social awareness in the past few years and… Continue