I believe that all training should be on customer service because if you try to get one check up, and have bad service that customer will not be back so you lost that later money for that few extra dollars you made on that night.
Hey Chef Matthew - I am speaking at NRA tomorrow on How to Increase Tip Percentage and Check Average at you Restaurant. Let me know if you want some help with that topic. And you are right - anger doesn't bode well with training and inspiring a…
I work at the corporate level and my functional area is
Training
I work for the foodservice industry and my profession is
Educator
Interests
Consulting, Learning, Making Friends, Networking
Personal Quote
"Life is short - live it in the front-row!" That's one of mine...
Biography
Graduate of Washington State University. After working in corporate America, became a full time seminar leader for a seminar company and after five years started my own business as a full time motivational/inspirational speaker concentrating in the foodservice industry. I am a member of Women's Foodservice Forum and Society of Foodservice Management
Years in the Industry
6
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