Ken Burgin's Page

Latest Activity

Ken Burgin liked David Bloom's blog post The POS Industry: A Three-Part Rant
Jun 10, 2012
Ken Burgin commented on David Bloom's blog post The POS Industry: A Three-Part Rant
"Time to say goodbye to the tractors! POS displays at trade fairs have a slight smell of death about them... Good rant - thanks!"
Jun 10, 2012
Ken Burgin posted a blog post

Why Restaurants Go Broke - Understanding the Numbers

Shows the different cost factors that cause a restaurant or cafe to lose money and eventually fail.Both variable and fixed costs are relevant, plus declining customer numbers and sales per head, but as you will see, excessive rent and loan commitments usually cause the most problems. See More
Jun 10, 2012
Ken Burgin posted a blog post

How to Find Chefs on Twitter

If you're a chef looking for other chefs on Twitter, (or a sommelier, barista or restaurateur), here are two quick ways to do it. One uses Twitter's own search function, and the other method starts with a chef that you know.See More
Jun 8, 2012
Ken Burgin posted a blog post

How to Create a Private Facebook Group for Restaurant Employees [video]

Facebook Groups are a great way to set up a private space for staff to interact and socialise online. Most of them use Facebook frequently, so it makes sense to use that platform for internal work communication as well. As administrator you have control of who is part of the group, and this video explains the important privacy settings that should be activated in the setup. See More
May 17, 2012

Non-Operator
FohBoh liked Ken Burgin's blog post How to Use Facebook Timeline for Restaurant, Hotel, Bar and Club Marketing
Apr 26, 2012
Ken Burgin and Foodjini are now friends
Apr 24, 2012
Ken Burgin liked Fred Favole's blog post Free Advise to the Purchasing Guys BOSS!
Apr 24, 2012

Profile Information

Website
http://www.ProfitableHospitality.com
Biography
A successful restaurant and cafe operator in Sydney, Australia. After managing hundreds of thousands of customers and more than a thousand of staff over ten years, I sold my businesses and moved to working with restaurants, hotels, cafes and clubs in an advisory role. Now focused on management training and my website at ProfitableHospitality.com

He knows the pressures that face hospitality operators, and is committed to offering services and systems to make management easier and less stressful.
Years in the Industry
20+

Ken Burgin's Videos

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Ken Burgin's Blog

Why Restaurants Go Broke - Understanding the Numbers

Posted on June 10, 2012 at 4:47pm 0 Comments

Shows the different cost factors that cause a restaurant or cafe to lose money and eventually fail.

Both variable and fixed costs are relevant, plus declining customer numbers and sales per head, but as you will see, excessive rent and loan commitments usually cause the most problems.

How to Find Chefs on Twitter

Posted on June 8, 2012 at 5:00am 0 Comments

If you're a chef looking for other chefs on Twitter, (or a sommelier, barista or restaurateur), here are two quick ways to do it. One uses Twitter's own search function, and the other method starts with a chef that you know.

How to Create a Private Facebook Group for Restaurant Employees [video]

Posted on May 17, 2012 at 12:30am 0 Comments

Facebook Groups are a great way to set up a private space for staff to interact and socialise online. Most of them use Facebook frequently, so it makes sense to use that platform for internal work communication as well. As administrator you have control of who is part of the group, and this video explains the important privacy settings that should be activated in the setup. …



Continue

How to Use Facebook Timeline for Restaurant, Hotel, Bar and Club Marketing

Posted on April 21, 2012 at 1:59pm 0 Comments

Here's a visual outline of the recent changes - many new opportunities to use images to promote your business...

 

5 Step Profit Improvement - how many can you can use?

Posted on November 5, 2011 at 3:43pm 0 Comments

This looks at a 'no profit' business but the process applies just as well for a profitable business that wants more. Feedback very welcome...

Comment Wall (28 comments)

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At 3:28pm on November 19, 2009, Krystal said…
Hello Ken,

I was wondering if you wouldn't mind taking a little time to complete a survey for my group project? I am a student at California State University, Fullerton and my group & I are conducting a survey to understand how restaurant owners engage in online or electronic marketing. The following survey should take about 5 minutes to complete and your feedback will provide us with invaluable information for the research report we are preparing for Dr. Susan Cadwallader’s Strategic Marketing course..

Your response is greatly appreciated and individual responses will be held in the strictest confidence.

Thanks in Advance!

The link below will give you access the survey....

https://spreadsheets.google.com/a/csu.fullerton.edu/viewform?hl=en&formkey=dE9SXzlmV3lWMlFiNGZmbXU5QVVGN2c6MA
At 2:56pm on August 1, 2009, Ken Burgin said…
My name in it? Hope that's a good thing... I'm aware of the book but didn't know I was mentioned - thanks for the tip! Is the author using this site?
At 1:08am on August 1, 2009,
Non-Operator
Brandon O'Dell
said…
Hey Ken,

Didn't I see your name in The Chef's Commandments too? I already gave my review copy to someone to read, so I can't look for myself.
At 1:19pm on July 17, 2009,
Non-Operator
Alyson Mar, RD
said…
Hi Ken,

Thanks for the connection. I look forward to seeing your insights on FohBoh.

Alyson
FoodCalc
At 7:24pm on March 12, 2009, Rick Greene said…
Hello Ken,
I would like to personally invite you to my site...YouGottaMenu.com!! Its a place where you can advertise your business, promote your special events & invite your customers there to blog about food related events. Your customers will also be able to exchange recipes, join groups and interact with other food customers from around the world!! It's a different concept, but I think that's the draw. I am very excited about the future of this site. My company (Goins Enterprises) is currently launching a national campaign to promote this website. We feel that as we are promoting nationally, our members should promote to their own customers. I think that this site will give "Ellen Giminski" of Denver, the opportunity to experience your establishment & browse your menu and pictures. This will entice Mrs. Giminski to visit your establishment on her next trip. This, (I think) is a great formula for giving your customers a more intimate
look at your establishment.

We have also designated a place on the Home Page where we will doing "Close Ups" on Restaurants, Chefs & Special Events. Please stop by and take a look. Please contact me with any comments or constructive criticisms.
At 9:17pm on January 10, 2009, Russ Ford said…
Hey Ken just spent most of the month of Aug. in Sydney, I have a partner office down there. You might want to reach our to Wayne Meader at Unipage. I will also ping him with an email to tell him about the site. We are the guys who make the restaurant pagers for the RSA's, Clubs and restaurants down under and around the world. Love the city and you guys put on a pretty good restaurant show as well.
At 5:31pm on November 26, 2008,
Non-Operator
Eduardo Felipe
said…
Hi ken,
I just want to make new connections!
Eduardo Felipe
At 11:53am on October 9, 2008, Mike Keegan said…
Hi Ken. Thought you might like to know I have your RSS feed on my Web site - www.foodservicerewards.org. FYI - we are launching Foodservice Rewards in Australia very soon.
At 6:38am on July 19, 2008, Larry Severance said…
Not a member yet, I apologize. But love the tips from Profitable Hospitality. I get your newsletter online and is truly inspiring. Thanks
At 9:43pm on June 16, 2008, dwayne clark said…
Restaurant 08 in melbourne was fantastic, i like that it is more targeted directly at the industry not just anyone like some of the other shows. Found lots of interesting products which i'm lookiing forward to using,the seminars were really imformative, being able to pick the brains of leaders in the industry was a real eye opener. Hope you enjoy the sydney version!
 
 
 

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