Jeff Schacher's Page

I just read Michael's post called "Why Are Restaurant Operators Such a Hard Sell?" He was talking about how resistant restaurant operators are to adopt new technology and processes.



That really got me thinking about the very question he asked. Why is it that way? I have a theory, let me know what you think.



The Management Mind Life Cycle



Stage 1: Party… Continue

Miley Cyrus left Twitter because she felt like a social media slave and I certainly felt like one last week as my to do list kept bugging me that I haven't blogged in a while.



No one ever said it was easy to do this social media thing, but I think it's especially challenging for businesses. I try to blog once a week. If I have ideas during the week, I just pop them into a folder and then when "blogging… Continue

Operating a business is challenging. I've managed software companies and restaurants and there was never a shortage of difficult decisions to make. I want to share a story about a choice I made, how it cost me my job, and how I was rewarded for it.



I was managing a restaurant near Rockefeller Center in New York City many years ago. It was the first week of December and business was crazy (as it always is that time of year). The owner came in to visit and dropped a bombshell on me. He… Continue

USA Today published an article yesterday about how IHOP and other restaurants are trying to lure in parents by letting kids eat free. Now this is not a discussion about the power of free. It's just a look at dining from a parent's perspective.



I… Continue

The Pizza Hut iPhone app has been downloaded over 100,000 times. What does this mean for them? How will it affect their sales? How do I get an app for my restaurant? These are the questions that come to mind.



Well first things first. It's a great looking app. The design team that put it together did an excellent job. It's sexy, fun, and functional.



So what does a great looking app get you? Well, it gets you 100,000 downloads.… Continue