Jeff Portwood 48, Male Dallas, TX United States Goldwood Partners LLC: Like

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Cheese

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Book Club Group

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Multi Unit Managers

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The Multi-Unit Leader

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Web 2.0+

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Jeff Portwood's Discussions

Election’s Impact on Restaurant Industry

Started this discussion. Last reply by susan holaday Aug 19, 2008. 6 Replies 0 Likes

Food Capitals of the U.S.

Started this discussion. Last reply by Jeff Portwood Jun 17, 2008. 9 Replies 0 Likes

World's Most Dangerous Drink?

Started this discussion. Last reply by Jeff Portwood May 27, 2008. 10 Replies 0 Likes

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Jeff Portwood's Page

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Caniacs

A group for Cane's advocates and ambassadors to meet and share the Raising Cane's experience.

Group posted by Jeff Portwood Dec 31, 2011

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Profile Information

Zip Code: 75035

Title: Managing Partner

Company: Goldwood Partners LLC

Restaurant Segment: Other

I work at the unit level and my role is: Not Applicable

I work at the corporate level and my functional area is: Other

I work for the foodservice industry and my profession is: Consultant

In which categories do you purchase, or specify the purchase of products for your organization?: Services, Other

Interests: Buying/Selling a Business, Consulting, Discovering New Wines, Finding a Job, Finding Investors, Learning, Networking

Years in the Industry: 20

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Jeff Portwood's Videos

America's Restaurants: Serving Our Nation

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"I'm Yours" by Jason Mraz

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Daft Hands - Harder, Better, Faster, Stronger

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Jeff Portwood's Blog

Advocates and Ambassadors

Posted on June 24, 2008 at 1:44pm 0 Comments 0 Likes

...that's what training creates...

We - or least our goal is to - create Advocates out of customers and Ambassadors out of employees.

Don't consider the term "advocate" or "ambassador" lightly. The difference between a satisfied customer and an advocate can be measured in light-years; the same goes for an employee who serves as a brand ambassador versus just working shifts.

Research has shown (Gallup, Service Management Group, et al) that a "brand advocate" is… Continue

Comment Wall (45 comments)

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At 11:51am on October 24, 2009, Food on Film said…: Aloha Jeff!

From a former Texas restaurateur, now "living the life Hawaii" as a filmmaker, I wish you all the best in restaurant service excellence!

World Class Restaurant Service training DVD

At 3:40pm on July 15, 2009, Alyson Mar, RD said…: Hi Jeff,

Thanks for the connection. Look forward to your insights on FohBoh.

Alyson
FoodCalc

At 7:45am on May 27, 2009, Jeff Tenut said…: Hi Jeff, thought I'd check on you and see how things are going with you. We've been busy building courses and have had a few folks as about training manuals. Is there an interest there for you if we are asked to do some?
Jeff

At 11:08am on March 6, 2009, Craig Priebe said…: Hi Jeff
Today is the Deadline!
Here's an opportunity- won't take but a moment and it's fun...
- go here-
http://solofoods.com/page29642842.aspx
-and vote for #F06 Cherry Almond Truffles - vote only once and pass it on to all of your friends
Please...
I am a finalist in a big video recipe contest and I need your votes to win
deadline is Friday March 6
Thanks
Craig Priebe
"Grilled Pizzas & Piadinas"
www.craigpriebe

At 2:59pm on February 13, 2009, Jeff Tenut said…: Hi Jeff,
Just checking in to see if you are going to CHART in Portland. I'd hate to pass up a chance at working together in the hospitality room.
Hope you and your family are well, Jeff

At 5:08am on January 9, 2009, Russ Ford said…: Here you guys do a great job any stores coming to Hotlanta anytime soon?

At 9:58pm on November 19, 2008, Dana A. Romero said…: I wanted to personally invite you to join our discussions in regards to cheeses at the Cheese Group on FohBoh. Every week we introduce a new cheese and invite you to find it in your area, buy it, try it and then dicuss it with us. We could use someone like yourself who could give us some good, positive feedback.

At 11:21am on October 29, 2008, Brock, Charles said…: I'm in NC for now. But, there is so much to catch up on. I've listed a couple of ways for you to reach me below. Would probably be easier to catch up over the phone than trade witty e-mails for days. Look forward to talking with you soon!
919-395-4881
cbrock500@att.blackberry.net
cbrock500@hotmail.com

At 6:38am on October 6, 2008, Bill Baumgartner said…: Jeff,

Thank you for adding me to your list of friends.

Nice to see another "FRY COOK" in the group!

Anyway,
I look forward to sharing with you.

Hope you have a Great week !!!

Bill
Success Coach
"Helping you Achieve your Greatest Self"

At 11:18am on September 22, 2008, Tabitha McCabe said…: Hey Jeff,

I am disapointed to hear about Cane's moving to Dallas...that means you get to move again. WooHoo! I am sure you are excited about Dallas; just not moving again.
I am currently looking for a Training Coordinator to take Dionne's place. If you could forward my e-mail address on to someone you think would do a good job that would be awsome!
Good luck and let me know if I can do anything to help with the move.