James
  • Male
  • Eugene, OR
  • United States
  • Waitrainer
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  • Steve Sleasman
  • Mark J Somerville
  • Todd S. Edman
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James's Groups

James's Discussions

Restaurant "Dirty Jobs" Training Online? This is so cool.
5 Replies

You wouldn't believe how many restaurants are producing their own in-house training video!  Simple cameras, simple editing, and upload.  Blam!  Front, Back, and in this case.. the not so glamorous of…Continue

Tags: based, online, Waitrainer, video, web

Started this discussion. Last reply by John Walker Feb 1, 2013.

Trout for Dinner
3 Replies

You have a propane stove, 12" skillet, and 3 freshly caught trout.   If you could have any 5 ingredients to prepare the trout, what would they be?…Continue

Started this discussion. Last reply by Travis Martin Aug 29, 2011.

 

James's Page

Latest Activity

James and Eli Triff are now friends
Apr 30
Anthony Boyd liked James's blog post I Don't Have Time to Train My Staff
Apr 25
James posted a video

Restaurant Industry Update - March 2014

The National Restaurant Association's Hudson Riehle provides an update on the latest Restaurant Performance Index and other economic indicators. Visit http:/...
Apr 15
James posted a video

At The Whiteboard With John Cunin: No Time For Training?

"With so many things going on, we just don't have time to train the way we would like to." Have you heard this before? We hear it more than you might think. ...
Apr 3
James shared their video on Twitter
Mar 20
James posted a video

How to Run a Pre-Shift Meeting in Your Restaurant: by John Cunin

If you manage a restaurant, you don't want to miss this video. John Cunin, one of the world's leading restaurant training experts, breaks down the practice o...
Mar 20
James shared their blog post on Twitter
Mar 19

Operator
Kevin Brown commented on James's blog post Staff Training in 2013. What to Look For
"What you are talking about is communication. Speaker to audience. I have not seen any problem with trainers or workers ever lacking product or procedural information being presented or conveyed. More often however, great training begins with…"
Jan 30, 2013
James posted a status
"When we understand how employees think, we win. http://ning.it/UNo4TW"
Jan 21, 2013
James posted a status
"Training video just got interesting: http://ning.it/XezS1y"
Jan 18, 2013
James posted a status
"The 4 Restaurant Employee Personality Types You Will Hire (and hopefully never fire) http://bit.ly/13NqwNT"
Jan 18, 2013
James liked Fred Favole's blog post 7 Steps to Restauarnt Financial Survival
Jan 8, 2013

Non-Operator
FohBoh liked James's discussion Restaurant "Dirty Jobs" Training Online? This is so cool.
Jan 8, 2013

Profile Information

Title
Senior Vice President of Sales
Company
Waitrainer
Website
http://www.waitrainer.com
Twitter Handle
JamesKeil
What best describes my company
Other
Interests
Other
Personal Quote
"It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat."
Biography
Senior Vice President of Sales, with 12 years experience as a training specialist, as well as designer and producer of media content. In my previous work, I implemented a number of programs which have been used in industries from manufacturing to hospitality. I worked to help large companies streamline their classroom-based training efforts by helping them transition from paper to data.

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James's Blog

I Don't Have Time to Train My Staff

 

"You see James," Bill said with a nervous energy in his voice, "we have so many big projects going on right now, and Spring Break is just around the corner. I've got new people coming in the door, it's going into our busy season, and we're developing a new menu. It's been downright crazy, and well, we…

Continue

Posted on March 17, 2014 at 7:30pm

Restaurants: The No Cold Call Zone

To suggest that restaurants are busy is like saying college football is loud. Whether they're serving delicious food at breakneck speed or struggling with random and unexpected dilemmas, restaurants shed new light to the term-busy. The phone rings in the background, with potential customers inquiring about the hours, or calling to reserve tables. In the perfect world, this…

Continue

Posted on November 8, 2011 at 7:15pm — 1 Comment

Comment Wall (2 comments)

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At 12:55pm on September 22, 2012,
Non-Operator
Paul Paz
said…

James...

Is anyone from Waitrainer attending the 2012 ORLA Convention?

Paul

At 5:22pm on November 22, 2010, Marcus Guiliano said…
Hello James,
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Marcus Guiliano
Chef on a Mission
 
 
 

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