Ian Said's Page

Owning and operating a restaurant in today’s economy can be a challenging proposition, which is why it is so important to build customer loyalty.  In truth repeat customers make up the bulk of any restaurant’s customer base and word-of-mouth advertising can do wonders for building up your clientele.  But how do you go about building customer loyalty in the restaurant industry?…

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When it comes to motivating and keeping staff happy in the restaurant industry, there is one thing that is a must; throw the advice of the motivational gurus out the window.

That’s right, while much of the advice offered by motivational speakers and advisors is great when it is applied to the workforce in,…

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True restaurant food cost is not what the customer pays for the meal on their plate.  The true food cost is the percentage generated by a restaurant’s food inventory management. It may sound complicated, but at its most fundamental, it is actually quite simple.  Unfortunately many restaurant managers do not calculate food cost the way it is supposed to be done.  Even if they do calculate it correctly, many are not aware of everything that goes into it.



What is Food… Continue

The importance of inventory management for restaurant profitability cannot be stressed enough. Without being able to effectively manage the flow of foods and supplies in an effective manner, the chances of making any sort of significant profit from your food service shrink significantly.  But how does one effectively take control of their inventory?

What Constitutes an Inventory?

It may seem like a rather inane question, but the question of what constitutes an…

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