Voice of the Restaurant Industry
“Today, every customer is a reporter, and nowhere is that more true than in foodservice, where patrons Tweet, check-in, upload photos, and sound off in every way imaginable. As mobile and social media converge, this river of opportunity will swell, giving all foodservice pros an opportunity to win customer hearts and minds every second of every day. I can't wait for FSMU, and to discuss the amazing changes that are remaking the industry. See you in Austin!” - Jay Baer, Keynote Speaker 9/18
“FSMU is going to be a blast. I'm excited about helping attendees move past the sandbox in social media and start using it strategically to drive business. We're going to learn a lot and have fun while we're at it! I can't wait “ - Jason Falls, Keynote Speaker, 9/17
“Now more than ever guests feel comfortable communicating with brands via social media, and as an industry, we need to be where our guests want us to be. At Boloco, we are committed to social media not because its necessarily proven the test of time but because our guests use it, and we want to make it as easy as possible for our guests to communicate with us, in real time, in whatever medium is most convenient for them. In fact, we hired our first dedicated, full-time “Social Media Diva” in the summer of 2010, whose sole purpose is Twitter, Facebook, creation of YouTube videos, and being on top of whatever new social media tool comes our way.
As a past speaker, I hope I can share some of our social media experiences at Boloco – some great (and led to a mention in The Thank You Economy) and some not-so-great (that landed yours truly on the front cover of the Boston Globe) – which might help others learn from our successes & mistakes.” - John Pepper, Boloco. General Session 9/17
“The breakout sessions were most informative – specifically, sessions that had speakers from Kona Grill, Pacific Catch and Firehouse Subs. To listen to their stories on how they have successfully integrated social marketing best practices and client communications into their daily work lives was truly inspirational. I look forward to attending next year’s show.”
Jon Rock, Marketing Manager – Managed Data Group
"#FSMU was a great experience and showed me pretty much where social media marketing is in its maturation and adoption in foodservice; Short answer? it's a great time to be in the industry! So much opportunity exists for the socially savvy foodservice provider to easily sprint past their competitors that many will be left behind and then wonder what happened"
Steven Groves, Social Marketing Strategist – ProfitStreams
FSMU was awesome! You did an amazing job putting that all together. You never would have known it was the first FSMU ever!
Jessie Sherrier, Director, Share Our Strength
“The Restaurant Industry is trying to find their way in the Social Media universe. FohBoh is leading them down the trail and the FSMU Conference is the beacon of light that shows us our destination. If your organization wants to be successful in this space, you can not miss this conference!"
Michael Minichello, Restaurant Raps
"There were SO many great breakouts – it was hard to decide which to go to. I LOVED all of the main speakers. Kathleen Wood, honestly. That woman rocks. Left me with a kick in the pants to want to get home and get working. That’s how I like to feel when I leave, like I can conquer the world."
Cathy McPhillips, Social Media Manager Kona Grill
"A social media awakening!" - Taylor Newkirk, Yard House
"It was great. Thank you for having me as a panelist. I learned so much, great show!"
Annica Kreider, Vice President of Marketing, McAlister’s Corporation
"There is thought leadership and then there is FSMU which brought a whole new level of thinking to our industry. This conference brought new speakers, content and thinking in understanding the power of social media and foodservice."
Kathleen Wood, Kathleen Wood Partners
"The opportunities for me to connect with others including potential clients was incredible and I felt very lucky to have been invited. "FSMU was a well organized event in a much needed time for social media. Focusing on the foodservice industry made it that much more valuable and the people it brought together ignited great networking and lasting connections. I can't wait for next year's event."
Libby Tucker, CEO & Founder - Beer2Buds
Sponsorships are now available. FSMU 2013 Sponsor Brochure.
We are so excited to announce the STELLAR members of the FSMU 2013 Advisory Council! We are already hard at work putting together an even bigger and better program for FSMU 2013. Dates for Foodservice Social Media Universe 2013 are September 15th - 17th in Austin, Texas. New city, new topics, new adventures, more exhibitors and live music! We look forward to seeing you all again and welcoming in new attendees…