"I think the answer is much more basic. I've worked a few groupon programs on the restaurant level and have read a few of the studies. When you stand in front of the guests during Groupon expiration week, the answer becomes…"
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David Hayden
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- The Hospitality Formula
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Non-OperatorDavid Hayden commented on Eric Rodriguez's blog post Why do Daily Deal Customers Leave Harsher Yelp Reviews?
Sarah commented on David Hayden's blog post Posting Content From Bloggers"Good post and a great reminder, while I don't think (most) have a malicious intent when reposting content from a blogger, it is always important to give credit where credit is due!"
Non-OperatorDavid Hayden posted a blog post
Posting Content From Bloggers
There are a great number of excellent restaurant bloggers around the web. Most of these people spend time writing these blogs while also working on starting their own business or holding down a full time job. I personally developed and write seven different blogs related to the restaurant industry. I do this as a method of establishing credibility for my book (Tips²: Tips For Improving Your Tips) and my consulting company. I have never had advertising on my blogs and they have never directly…See More
Non-OperatorDavid Hayden left a comment for Haris Čusto
"Are you responsible for http://restaurant-software.biz?"
Non-OperatorPaul Paz commented on David Hayden's blog post Why Server Training Saves You Money
"And a shout-out to my old friend and colleague, David Rothschild!"
Non-OperatorPaul Paz commented on David Hayden's blog post Why Server Training Saves You Money
"David...
Historically correct: when budgets get tight... training is the first item cut.
Training is not an expense... it's an investment with real and measured returns.
Paul - Waitersworld"
Steven Groves commented on David Hayden's blog post Why Server Training Saves You Money"Social media makes it simple (super simple) to share what ever experience you deliver to your consumer visible to the world (other prospective diners), the training you give your servers will impact that experience much more deeply than any discount…"
Raymond Garcia commented on David Hayden's blog post Why Server Training Saves You Money"I love it!"
Raymond Garcia commented on David Hayden's blog post Are You A Sergeant Or A General?"David,
I love this blog. Very good points. I really like how you related it to battle. Great job!"
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- The Hospitality Formula
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- I am the Founder and Author of The Hospitality Formula Network, a series of blogs covering all areas of the restaurant industry. I recently published my first book "Tips2: Tips For Improving Your Tips" and founded Hospitality Formula Consulting.
- Years in the Industry
- 16
David Hayden's Blog
Posting Content From Bloggers
Posted on January 17, 2012 at 11:36am 1 Comment 2 Likes
There are a great number of excellent restaurant bloggers around the web. Most of these people spend time writing these blogs while also working on starting their own business or holding down a full time job. I personally developed and write seven different blogs related to the restaurant industry. I do this as a method of establishing credibility for my book (Tips²: Tips For Improving Your Tips)…
ContinueAre You A Sergeant Or A General?
Posted on September 19, 2011 at 8:36am 1 Comment 1 Like
For those of you who do not know me personally, I have a confession to make. I am a huge history nerd. This means that The History Channel’s “America: The History of Us” is taking up a large portion on my DVR. I was watching the episode on World War II the other day when a particular statement from a General caught my attention. He talked about the reasons soldiers fight. He said that beyond all other reasons soldiers almost universally fight for the guy in the foxhole with… Continue
Why Server Training Saves You Money
Posted on September 14, 2011 at 9:30pm 5 Comments 3 Likes
In the current economic climate most restaurant companies have been searching for a way to attract guests. They have turned to a variety of discounts and value-oriented options to keep guests coming through their doors. In order to maintain profitability, they have also looked for ways to cut costs. One of the most common cutbacks has been in the area of server training. Restaurants have been continuously allocating less of the budget to training servers. This is often perceived as a…
ContinueComment Wall (2 comments)
- At 2:18pm on January 3, 2012,
Anchor Poppers said… David,
We're Anchor Poppers and we're looking for all-star servers to engage with! It looks like you have some experience with waitstaff training and consulting and could be a great resource. Become a friend of Anchor Poppers and join waitstaff members in an idea-sharing forum all about having more fun and making more money at work.
We have started a discussion to learn "works every time" appetizer pitches; please join in!
- At 5:28am on August 26, 2011,
Operator - ChefMarcus Guiliano said… - Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.
Chef Marcus Guiliano
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