Profile Information

Zip Code: 92663

Title: Social Marketing Mavin

Company: SocialSkoop

Website: http://www.SocialSkoop.com

Restaurant Segment: Not Applicable

I work at the unit level and my role is: Manager

I work at the corporate level and my functional area is: Marketing

I work for the foodservice industry and my profession is: Consultant

Biography: Using social marketing to help restaurants promote and monitor their online presence.

Years in the Industry: 5

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Restaurant Owner Tells Off Customer on Facebook Pt. 1 & 2

A few weeks ago I wrote about how a local favorite restaurant had been mismanaging their Facebook Fan Page by setting it up and forgetting about it. They had received a customer complaint and weeks had gone by and no one had responded to the post. Well, there was finally a response. To my surprise the owner responded and completely mishandled the situation. Instead of turning…See More

Blog post by Daniela @ SocialSkoop Aug 6, 2010

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Daniela @ SocialSkoop's Blog

Restaurant Owner Tells Off Customer on Facebook Pt. 1 & 2

Posted on August 6, 2010 at 1:00pm 0 Comments 0 Likes

A few weeks ago I wrote about how a local favorite restaurant had been mismanaging their Facebook Fan Page by setting it up and forgetting about it. They had received a customer complaint and weeks had gone by and no one had responded to the post. Well, there was finally a response.

To my surprise the owner responded and completely mishandled the situation. Instead of… Continue

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At 11:54pm on January 19, 2010, Daniela @ SocialSkoop said…: Read my latest Blog post: What is the Best Restaurant Marketing Strategy? Do It All

At 8:35am on December 2, 2009, Dan Smith said…: Daniela,
I just watched your Wine Geek video (truth be told, I wish that were me perpetuating wines). I liked it and thought that I would say so.
thanks,
dan