Non-Operator
Christopher Wells
  • Male
  • Montreal
  • Canada
  • Restaurant Building Blocks
Share on Facebook
Share Twitter

Christopher Wells's connections

  • Eli Triff
  • Beth Floyd
  • Marcus Guiliano
  • Emerald Reilly
  • FohBoh
 

Christopher Wells's Page

Latest Activity


Non-Operator
Christopher Wells's blog post was featured

Question: How can a restaurant survive? So many people are struggling…

A: The difference maker is to have a restaurant management system. What this means is that you have set rules for every aspect of running your restaurant. You take out guessing and trial and error. And this applies to any concept. You could switch from fine dining to family style easily if you follow the system. Think of it this way, the chains aren’t making the best food in their niche, they just have systems for every aspects of the restaurant.Your system should cover:- HR (hiring, training,…See More
May 14

Non-Operator
Christopher Wells and Eli Triff are now friends
Apr 30

Non-Operator
Christopher Wells posted a blog post

Question: How can a restaurant survive? So many people are struggling…

A: The difference maker is to have a restaurant management system. What this means is that you have set rules for every aspect of running your restaurant. You take out guessing and trial and error. And this applies to any concept. You could switch from fine dining to family style easily if you follow the system. Think of it this way, the chains aren’t making the best food in their niche, they just have systems for every aspects of the restaurant.Your system should cover:- HR (hiring, training,…See More
Apr 29

Non-Operator
Christopher Wells posted a video

5 ways to reduce turnover (Restaurant Training)

Times are hard in the hospitality world to find and retain quality team members. Here are 5 ways to reduce turnover in your restaurant and help with the mana...
Apr 29

Non-Operator
Christopher Wells posted blog posts
Jul 18, 2013

Non-Operator
Christopher Wells commented on Christopher Wells's blog post The guest is always right?
"Well put Brian, indeed standing up for your staff on the rare occasion when it is needed will strengthen their loyalty to you and your business!   "
Jan 27, 2013

Non-Operator
Christopher Wells's blog post was featured

The guest is always right?

Guest is always right? Yes of course, always right about what they expect for their experience in your restaurant. Here is where they are not right, when they disrespect other human beings. Other guests or your staff. Then the customer isn't always right. I have seen people hesitate to take action when a guest goes out of line. If basic human decency dictate a certain course of action in your daily life, then it should apply to running your restaurant.Notice I said basic human decency, I didn't…See More
Jan 26, 2013

Non-Operator
Brian Gatti liked Christopher Wells's blog post The guest is always right?
Jan 25, 2013

Non-Operator
Brian Gatti commented on Christopher Wells's blog post The guest is always right?
"Interesting article, thank you for sharing it. I've worked in service oriented roles my whole life and I truly believe there is a line that should be drawn. And I agree that basic human decency is the the starting point there. This is an…"
Jan 25, 2013

Non-Operator
Christopher Wells posted a blog post

The guest is always right?

Guest is always right? Yes of course, always right about what they expect for their experience in your restaurant. Here is where they are not right, when they disrespect other human beings. Other guests or your staff. Then the customer isn't always right. I have seen people hesitate to take action when a guest goes out of line. If basic human decency dictate a certain course of action in your daily life, then it should apply to running your restaurant.Notice I said basic human decency, I didn't…See More
Jan 25, 2013

Non-Operator
Christopher Wells and FohBoh are now friends
Dec 1, 2012

Non-Operator
FohBoh liked Christopher Wells's blog post Include your guests in the fun!
Jun 21, 2012

Non-Operator
Christopher Wells's blog post was featured

Include your guests in the fun!

Whenever you have a chance to include your guests in the fun you should do so. Try to include them in your operation and them feel like they are a part of your business. In time loyalty will increase because they’ll feel like they’re part of the place.Too often our staff have fun amongst themselves but forget or are not empowered to include the guests. If they are it will help create lasting memories and great stories for them to tell friends about their experience in your establishment. That’s…See More
Jun 21, 2012

Non-Operator
Christopher Wells posted a blog post

Include your guests in the fun!

Whenever you have a chance to include your guests in the fun you should do so. Try to include them in your operation and them feel like they are a part of your business. In time loyalty will increase because they’ll feel like they’re part of the place.Too often our staff have fun amongst themselves but forget or are not empowered to include the guests. If they are it will help create lasting memories and great stories for them to tell friends about their experience in your establishment. That’s…See More
Jun 21, 2012

Non-Operator
Christopher Wells's blog post was featured
May 2, 2012

Non-Operator
Christopher Wells liked Jim Sullivan's video
May 2, 2012

Profile Information

Title
Founder
Company
Restaurant Building Blocks
Website
http://www.restaurantbuildingblocks.com
Twitter Handle
@rbbsolutions
What best describes my company
Contract Management
Interests
Buying/Selling a Business, Consulting, Discovering New Food, Discovering New Wines
Years in the Industry
20

Christopher Wells's Photos

Loading…
  • Add Photos
  • View All

Christopher Wells's Videos

  • Add Videos
  • View All

Christopher Wells's Blog

Question: How can a restaurant survive? So many people are struggling…

A: The difference maker is to have a restaurant management system. What this means is that you have set rules for every aspect of running your restaurant. You take out guessing and trial and error. And this applies to any concept. You could switch from fine dining to family style easily if you follow the system. Think of it this way, the chains aren’t making the best food in their niche, they just have systems for every aspects of the restaurant.

Your system should cover:

- HR…

Continue

Posted on April 29, 2014 at 12:05pm

Questions are the answer!

Use questions to solve most of your management problems! 

Posted on July 17, 2013 at 9:53pm

The guest is always right?

Guest is always right? Yes of course, always right about what they expect for their experience in your restaurant. 

Here is where they are not right, when they disrespect other human beings. Other guests or your staff. Then the customer isn't always right. 

I have seen people hesitate to take action when a guest goes out of line. If basic human decency dictate a certain course of action in your daily life, then it should apply to running your…

Continue

Posted on January 25, 2013 at 7:41am — 2 Comments

Include your guests in the fun!

Whenever you have a chance to include your guests in the fun you should do so. Try to include them in your operation and them feel like they are a part of your business. In time loyalty will increase because they’ll feel like they’re part of the place.

Too often our staff have fun amongst themselves but forget or are not empowered to include the guests. If they are it will help create lasting memories and great stories for them to tell friends about their experience in your…

Continue

Posted on June 21, 2012 at 8:32am

Comment Wall (1 comment)

You need to be a member of FohBoh to add comments!

Join FohBoh

At 7:46am on November 1, 2010, Marcus Guiliano said…
Hello Christopher,
Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.

Marcus Guiliano
Chef on a Mission
 
 
 

Advertisments

 

DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Fast-casual growth comes from new openings as market matures

Sales at fast-casual eateries are growing at a pace similar to that of quickservice and sit-down restaurants as young, high-i -More

Taylor® Grills. Cooking made Easier, Faster, and Smarter.
With efficiency and food safety top of mind, the Taylor® L810 two-sided grill is a foodservice industry favorite. Optimize profits and cooking efficiency with three separately controlled cooking zones, programmable cook times, pre-set temperature and automatic gap settings. To learn more click here.

In the swim: Gulf state seafood catch safe for now

Businesses fighting to preserve commercial access to seafood fished in the Gulf states scored a big win this month when the G -More

Ruby Tuesday revitalization prompts sales growth

Maryville, Tenn.-based Ruby Tuesday posted gains in same-store sales in the fourth quarter, with a 5% rise at franchised rest -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Main Event Entertainment to Open First Center in the Rio Grande Valley

Main Event Entertainment, the fastest-growing family entertainment center in America, is celebrating its new center opening in Pharr, Texas, a suburb near McAllen in the Rio Grande Valley. Doors will open to the public at 9 a.m. on August 6.

Darden Announces Leadership Succession Plan

Darden Restaurants, Inc. (NYSE: DRI) announced that Clarence Otis is stepping down as Chairman and Chief Executive Officer of the Company. Darden's Board of Directors has appointed the Company's current Independent Lead Director, Charles A. Ledsinger, Jr., as Independent Non-Executive Chairman of the Board, effective immediately. The Company also announced that it has amended its corporate governance policies to provide for the separation of the Chairman and Chief Executive Officer roles.

National Restaurant Association Statement on NLRB Joint Employer Decision

Today the National Restaurant Association issued the following statement regarding the National Labor Relations Board’s (NLRB) decision asserting McDonald’s Corporation is a joint employer of its franchisees:

National Restaurant Association Issues Support for Clearer ACA Definition of Seasonal Employment

The bipartisan legislation will align the definitions of seasonal employment in the Affordable Care Act and streamline the applicable large employer determination process.

Rising India, Inc. Announces Acquisition Strategy Toward a Sizable Slice of the QSR Pizza Pie

Rising India, Inc. (OTC: RSII), announces today it will immediately begin work toward the acquisition of up to 5 profitable stores in the popular Quick Serve Pizza Restaurant segment. Current targets are currently earning about $450,000 in revenues per year, per store. Acquisition of targets would provide immediate cash flow identified from profitable longstanding, absentee owner operations with proven model success.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service