"Personally, I would love to talk with more people that are doing interesting technology advancement in the hospitality sector. Our team tends to work remotely from each other anyways, but I sometimes feel having an office would be ideal.
"Chris, I totally understand we are discussing this within an 'opt-in' situation, but what is acceptable after opt-in can be fuzzy in the mind of the guest. I don't think that they think of opt-in for marketing the same way…"
"The third question should be 'how do I do this without annoying them'? :-)
Personally, there are very few times I have not been annoyed by unsolicited text messages from brands or businesses. Unless the message is something I have…"
"Jon, I would probably recommend those operators update their site anyways.
To create (or update a site) to be mobile friendly by today's standards just means you need to write HTML4/5 website. If the site is still using lots of flash or XHTML…"
"One more important item: ability to make a reservation right from the mobile site as well as being able to add the waitlist (if your host process can handle that).
If the guest knows when they will be seated they will be way more likely to put…"
"Totally agree, the website is much more important.
I would even go further and say that a simple regular website is most important. If you build something without flash, has address/phone number copyable/everywhere, menu not in PDF, menu updated,…"
"Michael, totally agree that figuring out who your customer is a tough question. I think that is why trying to be a customer of your own service (or the one you want to build) is so enlightening. If you wouldn't use it as a customer, why would…"
"Though it feels very clunky to me, if you are just using a mobile phone by the host stand that is one thing since you need a SMS plan for the phone...
Also, if you are using a service that integrates text messaging into the host workflow it will…"
"Another important thought on getting into hospitality technology: stage (aka shadow or 'work for free') in the job role that is affected most by your service.
The 'lean development' movement in technology tells you to get out of…"
"I have been paged using my phone a few different times with both text messages and phone calls. It is waaaaay better than using the hardware pagers. Not only is it a better experience, but the range is much further: I can actually go do something…"
"Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.Chef Marcus Guiliano"
Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.
Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.
Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.
If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.
Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.
Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."
Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)
The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.