"Personally, I would love to talk with more people that are doing interesting technology advancement in the hospitality sector. Our team tends to work remotely from each other anyways, but I sometimes feel having an office would be ideal.
"Chris, I totally understand we are discussing this within an 'opt-in' situation, but what is acceptable after opt-in can be fuzzy in the mind of the guest. I don't think that they think of opt-in for marketing the same way…"
"The third question should be 'how do I do this without annoying them'? :-)
Personally, there are very few times I have not been annoyed by unsolicited text messages from brands or businesses. Unless the message is something I have…"
"Jon, I would probably recommend those operators update their site anyways.
To create (or update a site) to be mobile friendly by today's standards just means you need to write HTML4/5 website. If the site is still using lots of flash or XHTML…"
"One more important item: ability to make a reservation right from the mobile site as well as being able to add the waitlist (if your host process can handle that).
If the guest knows when they will be seated they will be way more likely to put…"
"Totally agree, the website is much more important.
I would even go further and say that a simple regular website is most important. If you build something without flash, has address/phone number copyable/everywhere, menu not in PDF, menu updated,…"
"Michael, totally agree that figuring out who your customer is a tough question. I think that is why trying to be a customer of your own service (or the one you want to build) is so enlightening. If you wouldn't use it as a customer, why would…"
"Though it feels very clunky to me, if you are just using a mobile phone by the host stand that is one thing since you need a SMS plan for the phone...
Also, if you are using a service that integrates text messaging into the host workflow it will…"
"Another important thought on getting into hospitality technology: stage (aka shadow or 'work for free') in the job role that is affected most by your service.
The 'lean development' movement in technology tells you to get out of…"
"I have been paged using my phone a few different times with both text messages and phone calls. It is waaaaay better than using the hardware pagers. Not only is it a better experience, but the range is much further: I can actually go do something…"
"Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.Chef Marcus Guiliano"
You know the drill - money is tight so your spouse tells you to not spend too much money. So you start 'brown-bagging-it' to work. You feel a little foolish, maybe a little humiliated, that you’re forced to do this but you have no other choice. So you make up some story for your co-workers like, 'I’m trying a special diet' so you don’t look like a cheap-skate.
Anthony’s Fish Grotto, San Diego’s oldest family-owned and operated seafood restaurant company, is embarking on an ambitious effort to rebrand and remodel its restaurants, including the North Embarcadero flagship location that houses Anthony’s Fish Grotto, Anthony’s Fishette and Anthony’s Star of the Sea Event Center.
If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.
Perhaps you’ve punched out a paper doll or folded an origami swan? TED Fellow Manu Prakash and his team have created a microscope made of paper that's just as easy to fold and use. A sparkling demo that shows how this invention could revolutionize healthcare in developing countries … and turn almost anything into a fun, hands-on science experiment.
Vending machines generally offer up sodas, candy bars and chips. Not so for the one created by TED Fellow Gabe Barcia-Colombo. This artist has dreamed up a DNA Vending Machine, which dispenses extracted human DNA, packaged in a vial along with a collectible photo of the person who gave it. It’s charming and quirky, but points out larger ethical issues that will arise as access to biotechnology increases.
Privacy researcher Christopher Soghoian sees the landscape of government surveillance shifting beneath our feet, as an industry grows to support monitoring programs. Through private companies, he says, governments are buying technology with the capacity to break into computers, steal documents and monitor activity — without detection. This TED Fellow gives an unsettling look at what's to come.
What does the future of business look like? In an informative talk, Philip Evans gives a quick primer on two long-standing theories in strategy -- and explains why he thinks they are essentially invalid.