"Personally, I would love to talk with more people that are doing interesting technology advancement in the hospitality sector. Our team tends to work remotely from each other anyways, but I sometimes feel having an office would be ideal.
"Chris, I totally understand we are discussing this within an 'opt-in' situation, but what is acceptable after opt-in can be fuzzy in the mind of the guest. I don't think that they think of opt-in for marketing the same way…"
"The third question should be 'how do I do this without annoying them'? :-)
Personally, there are very few times I have not been annoyed by unsolicited text messages from brands or businesses. Unless the message is something I have…"
"Jon, I would probably recommend those operators update their site anyways.
To create (or update a site) to be mobile friendly by today's standards just means you need to write HTML4/5 website. If the site is still using lots of flash or XHTML…"
"One more important item: ability to make a reservation right from the mobile site as well as being able to add the waitlist (if your host process can handle that).
If the guest knows when they will be seated they will be way more likely to put…"
"Totally agree, the website is much more important.
I would even go further and say that a simple regular website is most important. If you build something without flash, has address/phone number copyable/everywhere, menu not in PDF, menu updated,…"
"Michael, totally agree that figuring out who your customer is a tough question. I think that is why trying to be a customer of your own service (or the one you want to build) is so enlightening. If you wouldn't use it as a customer, why would…"
"Though it feels very clunky to me, if you are just using a mobile phone by the host stand that is one thing since you need a SMS plan for the phone...
Also, if you are using a service that integrates text messaging into the host workflow it will…"
"Another important thought on getting into hospitality technology: stage (aka shadow or 'work for free') in the job role that is affected most by your service.
The 'lean development' movement in technology tells you to get out of…"
"I have been paged using my phone a few different times with both text messages and phone calls. It is waaaaay better than using the hardware pagers. Not only is it a better experience, but the range is much further: I can actually go do something…"
"Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.Chef Marcus Guiliano"
Taco Bell will test a new fast-casual concept called U.S. Taco Co. -More-
Avocados From Mexico: All New Recipe Brochure Looking for the sweet spot between indulgence and fresh appeal? Say yes to fresh Avocados from Mexico, all year long. So rich and creamy, use them as a substitute for mayo to create a craveable crab salad sandwich that will make others green with envy. Discover more culinary inspirations and recipes here!
During the first three weeks of sales, Pizza Patrón reported that La Ch!#gona represented more than 4 percent of the pizza sales mix, more than doubling the company's peak historical average for a new LTO launch.
Total revenues were $481.4 million in the first quarter of fiscal 2014 as compared to $463.0 million in the prior year first quarter. Net income and diluted net income per share were $22.5 million and $0.43, respectively, in the first quarter of fiscal 2014. T
The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.
If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.
"The computer is an incredibly powerful means of creative expression," says designer James Patten. But right now, we interact with computers, mainly, by typing and tapping. In this nifty talk and demo, Patten imagines a more visceral, physical way to bring your thoughts and ideas to life in the digital world, taking the computer interface off the screen and putting it into your hands.
Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.
Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.
At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?