"Personally, I would love to talk with more people that are doing interesting technology advancement in the hospitality sector. Our team tends to work remotely from each other anyways, but I sometimes feel having an office would be ideal.
"Chris, I totally understand we are discussing this within an 'opt-in' situation, but what is acceptable after opt-in can be fuzzy in the mind of the guest. I don't think that they think of opt-in for marketing the same way…"
"The third question should be 'how do I do this without annoying them'? :-)
Personally, there are very few times I have not been annoyed by unsolicited text messages from brands or businesses. Unless the message is something I have…"
"Jon, I would probably recommend those operators update their site anyways.
To create (or update a site) to be mobile friendly by today's standards just means you need to write HTML4/5 website. If the site is still using lots of flash or XHTML…"
"One more important item: ability to make a reservation right from the mobile site as well as being able to add the waitlist (if your host process can handle that).
If the guest knows when they will be seated they will be way more likely to put…"
"Totally agree, the website is much more important.
I would even go further and say that a simple regular website is most important. If you build something without flash, has address/phone number copyable/everywhere, menu not in PDF, menu updated,…"
"Michael, totally agree that figuring out who your customer is a tough question. I think that is why trying to be a customer of your own service (or the one you want to build) is so enlightening. If you wouldn't use it as a customer, why would…"
"Though it feels very clunky to me, if you are just using a mobile phone by the host stand that is one thing since you need a SMS plan for the phone...
Also, if you are using a service that integrates text messaging into the host workflow it will…"
"Another important thought on getting into hospitality technology: stage (aka shadow or 'work for free') in the job role that is affected most by your service.
The 'lean development' movement in technology tells you to get out of…"
"I have been paged using my phone a few different times with both text messages and phone calls. It is waaaaay better than using the hardware pagers. Not only is it a better experience, but the range is much further: I can actually go do something…"
"Congratulations on joining FohBoh! This is a wonderful online restaurant community with lots of great postings. Enjoy the site and keep active with pictures, comments and postings.Chef Marcus Guiliano"
Online orders from hotel guests jumped 125% over the past three years, as travelers cut spending on room service and opted fo -More-
GHIRARDELLI® — Premium, Indulgent, Versatile 81% of consumers prefer to order products Made With Ghirardelli ingredients and 72% will pay more for them. For samples, recipes or to consult with one of our chocolate experts visit www.ghirardelli.com/foodservice.
Today the National Restaurant Association (NRA) praised federal leaders’ commitment to workforce training programs through the Workforce Innovation and Opportunity Act. NRA’s Executive Vice President of Policy and Government Affairs, Scott DeFife, issued the following statement of support:
Tropical Smoothie Café, with the backing of private equity firm BIP Capital, has launched a financing program to help existing franchisees open additional restaurants nationwide by providing up to $20 million in loans.
Domino's Pizza, Inc. (NYSE: DPZ) announced results for the second quarter of 2014, comprised of strong growth in both same store sales and global store counts, which resulted in 17.5% EPS growth, or 67 cents per share.
If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.
Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.
When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.
Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.