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Title: Director, Area Developer Operations - Cold Stone Creamery

Company: Kahala Corp - Cold Stone Creamery

Website: http://www.coldstonecreamery.com

Restaurant Segment: QSR

Interests: Discovering new food, Consulting, Making Friends, Networking, Franchising, Finding Investors, Finding a Job, Career Advancement, Gaining Knowledge

Biography: Kahala Corp (formerly Cold Stone Creamery, Inc.), Scottsdale, AZ
10/2007-Present Director - Area Developer Operations - Cold Stone Creamery Brand
Lead a team of Area Developer Operations managers that are responsible for supporting franchisees in increasing sales and profitability for over 500 stores. Successfully created and launched new programs such as smoothie lines, soft serve yogurt and espresso to name a few. Created and teach profitability curriculum for franchisees, encompassing 13 brands, to prepare them to operate a profitable business.
8/2006-10/2007 Director of Store Profitability
Lead a team of profitability consultants that were responsible for working with franchisees and Area Developers to ensure profitable businesses within the community, assisting the franchise community to 4.9% increase to return on revenue. Lead a Loss Prevention team that identified over $1.5 million in under reported sales. Created new relationships and managed current relationships with all national preferred partners and preferred lending partners with services that include payroll, accounting, and credit card processing. Conducted and successfully assumed a credit of nearly $100,000 through price verification audits with our distribution company.
10/2005-8/2006 Senior Store Profitability Consultant
Responsible for creating annual store budgets for all stores owned and operated by the corporation and implemented Area Developer P&L collection to determine cost opportunities for Area Developers. Team conducted profitability symposiums throughout the country that formally presented information to the franchise community and assisted franchisees through P&L analysis, inventory control, labor control and other cost management tools. During this time the team created tools such as inventory management spreadsheets, a labor scheduler, monthly budgeting tool and other tools to increase business knowledge of franchisees.
10/2004-10/2005 Store Profitability Consultant

Northern Arizona University – HR&M Program, Scottsdale, AZ
1/2008-Present Professor - Hospitality Sales Management
Teach the Hospitality Sales Management course for Northern Arizona University’s Hotel & Restaurant Management program. This is a core class for students that are pursuing a degree in hotel and restaurant management that examines sales management and skills methodologies specifically applied to the hospitality industry and its sub-industries.

Main Street Restaurant Group Inc., Phoenix, AZ
2004 R&D Manager- T.G.I. Friday’s, Redfish Grill, Bamboo Club

2002-2004 General Manager- T.G.I. Friday’s

1995-2002 Worked in various restaurant positions in both front of the house and back of the house including Associate General Manager, Kitchen Manager, and numerous hourly positions.

Years in the Industry: 13

Comment Wall (6 comments)

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At 11:40am on July 8, 2009, Bryon said…: Brian,

Are you still connected w/ NAU? Alum here.

At 12:31pm on September 17, 2008, Patti said…: Good afternoon:
I wanted to see if you knew of a Strong International Franchise Salesperson that might be interested looking for another opportunity? If you do know someone, please feel free to either give me a call at 941-906-1990 or drop me an email at: patti@capodice.com Thank you for your referrals

At 9:45am on July 9, 2008, Shelly Farrar said…: Hi Brian and welcome to FOHBOH! Please let me know if there's anything I can do to help.

Kindly,
Shelly

At 8:49am on July 9, 2008, IDS Menus said…: Brian, thanks for the add to your list. Let me know if you would like to discuss our menu board systems options with you. Take a look at our website, www.idsmenus.com and let me know.thanks!

At 2:58pm on July 7, 2008, Brian said…: Hi Brian,

Welcome to FohBoh! We are the leading social-business network for the global restaurant industry and growing fast. Thanks for joining.

Michael L. Atkinson
CEO | Co-Founder, FohBoh

At 2:58pm on July 7, 2008, Brian said…: Hi Brian,

It's my pleasure to be the first to welcome you to our fantastic community of foodservice professionals from all over the globe. With hundreds of blogs, discussions groups and events to discover, Fohboh is the perfect place for you to connect and communicate with colleagues and friends. Don't hesitate to contact me with comments or criticisms.

Before you get started, take our quick video tour. Then check out our FohBoh Community Guidelines, as well as our FAQ. Once you're comfortable with the lay of the land, start a blog post or join a discussion group - we're glad you're here and can't wait to hear more from you.

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Director of Community Development, FohBoh