"Hi Brendon it is the 23, junee 2011, I recerived you last coment, actually I sent two posts to my conections and answered one, I will sen my reply to your very good and well thought email. Giuseppe"
Restaurant Social Media
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Brandon M. Roderick
- Male
- Boston, MA
- United States
- Il Casale
- Blog Posts (2)
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Brandon M. Roderick's Page
Latest Activity
Susan Grandgeorge commented on Brandon M. Roderick's blog post Staff Morale"I am an owner... I agree with you, no slam should occur prior to the shift. I would appreciate your comments on ways to boost morale on a regular basis....when it isn't brought on by a management slam. Thanks."
Giuseppe De Carlo commented on Brandon M. Roderick's blog post Facebook Causes Problems"HI Brandon, as a professionalyou should have sen the signs, the server was inexperianced, and could not answer your questions, you were told you ordered to many dishes, so you ordered before he explained the specials,
(why are you still…"
Paul Paz commented on Brandon M. Roderick's blog post Staff Morale"Brandon...
I've got to agree with you and Steven... timing is everything.
Rather than double up on the individual disciplinary actions on two servers plus adding the group spanking at the shift meeting... spread it out. "Good new.. bad…"
Brandon M. Roderick commented on Brandon M. Roderick's blog post Staff Morale"I guess the issue I have is "civilized manner," Giuseppe. Numerous waitstaff have expressed how management discipline feels very belittling and "they treat us like children". For instance, a new policy (or rather a newly defined…"
Giuseppe De Carlo commented on Brandon M. Roderick's blog post Staff Morale"Hi Brandon, What is a waiter from the top of the food chain? If managment is upset regarding the staff, there must have been something wrong, James beard coments make no differance, if you wait prior to service to discipline the waiters, it is too…"
Steven Groves commented on Brandon M. Roderick's blog post Staff Morale"First thought - timing is everything; this kind of conversation might better have been left to another time where it would not have impacted performance and guest experience. Second, leading by example; if somethings messed up, no one person…"
Profile Information
- Title
- Waiter
- Company
- Il Casale
- Restaurant Segment
- Fine Dining
- I work at the unit level and my role is
- Server
- I work at the corporate level and my functional area is
- Not Applicable
- I work for the foodservice industry and my profession is
- Not Applicable
Brandon M. Roderick's Blog
Staff Morale
Posted on May 29, 2011 at 9:53pm 5 Comments 1 Like
Currently, I'm working FOH in a busy restaurant with a small service staff. We had about 7 full time servers and the servers really own the floor. Management is helpful but the pooled house selects servers as the top of the food chain.
My question / concern is with staff morale. This past Saturday night, management seemed to be on a warpath with the waitstaff. Forgive my bias, but I don't think we do a bad job. We were nominated best new restaurant in the NE b James Beard…
Continue Facebook Causes Problems
Posted on March 25, 2010 at 11:16pm 10 Comments 0 Likes
I am a server in a James-Beard-Nominated-Best-New-Restaurant and while I didn't help open the place, I began shortly after. I have worked for the chef/owners previously in their other restaurant. I need some advice; here it goes.
I texted the Chef and asked for a recommendation for a good value restaurant in the North End of Boston. He suggested Restaurant X and so my culinary school friends and I went on a Monday night. Not only was the host staff unaccommodating (since my friends… Continue
I texted the Chef and asked for a recommendation for a good value restaurant in the North End of Boston. He suggested Restaurant X and so my culinary school friends and I went on a Monday night. Not only was the host staff unaccommodating (since my friends… Continue
Comment Wall (3 comments)
- At 8:55pm on June 22, 2011, Giuseppe De Carlo said…
- Hi Brendon it is the 23, junee 2011, I recerived you last coment, actually I sent two posts to my conections and answered one, I will sen my reply to your very good and well thought email. Giuseppe
- At 8:23am on February 24, 2011,
Joleen Goronkin said… Del Frisco’s Double Eagle Steak House is coming to Boston!
All positions for both front of house and back of house. Including administrative assistant, server, host, busser, food runner, sommelier, bartender, cocktail server, and All kitchen positions. Del Frisco's Double Eagle Steak House is excited to be coming to Boston! We will be interviewing for all positions beginning Monday, February 28th. We are looking for high energy, knowledgeable, and passionate people to join our dynamic team. With panoramic views of the harbor at Liberty Wharf, our space is vibrant and will be the place to be. We offer medical and dental insurance for all of our hourly team members, as well as a 401K with a 50% company match that is fully vested after 4 years. If you have two years of upscale white tablecloth experience we encourage you to apply in person at our hiring office. We will be conducting interviews daily between 9 AM and 6 PM. Please apply in person and see what all the buzz is about!
230 Northern Ave, Liberty Wharf
Boston MA 02210
- At 10:32pm on February 21, 2010, Brandon M. Roderick said…
- Hi Brandon,
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