Bob Brown's connections

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Bob Brown's Page

Profile Information

Title: President

Company: Bob Brown Service Solutions

Website: http://www.bobbrownss.com

Restaurant Segment: Upscale Casual

Interests: Networking, Gaining Knowledge

Personal Quote: Hosptiality is a performance art

Biography: Grew up in DC. Went to U of Maryland degree in English, became professional musician recorded two albums on MGM records. Was top selling server in DC. Wrote a industry best seller LIttle Brown Book of Restaurant Success now have two more books. Work with clients like Disney, Nordstrom Cafes, Marriott, Ritz Carlton, Hilton, Red Lobster, Olive Garden, deliver keynote speeches, wrote Service Excellence for Marriott, work worldwide...training, coaching and teaching.

Years in the Industry: 30

Comment Wall (8 comments)

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At 8:53pm on February 12, 2009, Mel Kleiman said…: Bob forgot to include the quote.
The service experience becomes extraordinary because of four elements:
Unnecessary, Unexpected, Undeserved, and Unwarranted
(I learned this from Bob Brown, FOHBOH.com member)

At 8:49pm on February 12, 2009, Mel Kleiman said…: Bob picked this quote up from someones else comments and liked it som much was wondering if you would mind if I posted it on my blog on www.kleimanhr.com

At 12:55pm on December 1, 2008, Libby Tucker-beer2buds/promobomb said…: Thank you, Bob, Happy Holidays to you as well. I look forward to chatting also.

At 11:38am on July 18, 2008, Laura Young said…: September 17 and 18th.

At 10:02am on July 18, 2008, Paul Paz said…: OHG!
You're stalking me!
:-)
You'll ove this website!
Paul www.WaitersWorld.com

At 9:47am on July 18, 2008, Laura Young said…: You should attend our trade show coming up. www.midatlanticexpo.com Perhaps we can also discuss speakers for future shows.

Thanks!
Laura

At 7:38pm on July 1, 2008, Bob Brown said…: Hi Bob,

Welcome to FohBoh! We are the leading social-business network for the global restaurant industry and growing fast. Thanks for joining.

Michael L. Atkinson
CEO | Co-Founder, FohBoh

At 7:38pm on July 1, 2008, Bob Brown said…: Hi Bob,

It's my pleasure to be the first to welcome you to our fantastic community of foodservice professionals from all over the globe. With hundreds of blogs, discussions groups and events to discover, Fohboh is the perfect place for you to connect and communicate with colleagues and friends. Don't hesitate to contact me with comments or criticisms.

Before you get started, take our quick video tour. Then check out our FohBoh Community Guidelines, as well as our FAQ. Once you're comfortable with the lay of the land, start a blog post or join a discussion group - we're glad you're here and can't wait to hear more from you.

Best,
Erin Shea
Director of Community Development, FohBoh

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