Restaurant Social Media
“YOU CAN’T PROTECT YOUR COMPANY’S REPUTATION IF YOU DON’T KNOW WHAT’S BEING SAID ABOUT IT ON SOCIAL MEDIA SITES.”
True statement. So, welcome to FOHBuzz SnapShot™, the first "Crowd-Sourced Mystery Shopping Report" card that provides three immediate and real time benefits to any restaurant operator (1) On-demand snapshot report and a social score of your guest’s satisfaction rating at any restaurant location today; (2) On-demand snapshot of how well your social media strategy and social media marketing efforts are working…your social media report card; and (3) what to do about it.
FOHBuzz is a powerful reputation management engine, tuned for the restaurant industry, that scours the social web for the latest mentions about your restaurant brand at a specific location. Then, a detailed report is emailed within hours, not weeks, that you can then share with others.
Know you social media guest satisfaction score, or FOHBuzz Score, for any single restaurant location.
FOHBuzz is available for chains as well, offers a consolidated or unit-level roll-up view by system, region or group.
Pricing
$25.00 per location, or, $80.00 per month for four weekly reports sent to you automatically. Because conversations never stop, FOHBuzz each week can act as an early warning system that can help you analyze guest satisfaction trends.
Pricing for chain-wide roll-ups and reports that offer group, franchise, regional or competitive views start at $500 each view.
Additional FOHBuzz SnapShot report types that will be made available to Restaurant brand will include:
(A) Single report for a single restaurant for a single location
(B) Chain-wide brand roll-up report, including all locations
(C) Regional and State-wide reports
(D) Competitive reports
(E) Benchmarking reports; compare your industry, brand by location, segment and sub-segment
(F) Franchisee, franchisee group and franchise system reports
Once we have the data, we can generate any number of reports and send them to the owner, operator, agency, manager, regional manager or CEO – on-demand – or by subscription; weekly or monthly. Ad hoc reporting and social media analyst’s interpretation will also be available, with access to richer content, including the names and contact information of those guests that do comment.
FOHBuzz is where you begin collecting key influencers and activating them…even more powerful for staying ahead of your customers, and your competitors.
Order yours today. CLICK HERE.
June 8, 2012 from 5pm to 6:30pm – Bistango
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