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London L. is now friends with Robert Sanders and MAHESH KUMAR
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MenuDrive's blog post was featured

Customer Birthday Emails

  Remembering and acknowledging a customer's birthday is a very simple and efficient method to build brand loyalty and image. Market and analytics provider Fulcrum confirmed the full aspect of that with the results of their recent online survey.The…See More
1 hour ago

Non-Operator
FohBoh shared MenuDrive's blog post on Twitter
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Operator
brent eason is now a member of FohBoh
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Hot off the press! Food, Tech & Media Today is out! http://infoh.com/

12 Grown-Up Versions of Your Favorite Childhood Crafts

infoh.com

You can still act like a grown up and feel like a kid…

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Non-Operator
FohBoh shared Marcus Guiliano's video on Twitter
Friday
Marcus Guiliano's video was featured

50 Mistakes Restaurant Owners Make, Business Tip #24, Small Business Ideas, Tips & Tricks

http://www.50mistakes.com Join me at http://www.50mistakes.com. I'm a restaurant owner and I have made a few mistakes in the last 10 years. I wish someone to...
Friday

FRANCHISE NEWS

2014 MVP Awards: Honoring Outstanding Multi-Unit Performers

The best franchisees are some of the hardest-working and kindest people around. They provide customers with consistent products and services, give back to their communities, and provide jobs for thousands of employees.

Running A Business: Overcoming Life Challenges To Succeed In Franchising

Natalie Ehrlich knows what it's like to overcome difficult times in her life. One of the most challenging periods she ever faced was when she was a single mother studying to earn her Ph.D. while raising her son at the same time.

Neo Guerilla: 4 Fresh And Novel Approaches To Guerilla Marketing

The continuing evolution of media consumption has made it increasingly challenging for an advertiser to both capture and hold an audience's attention.

Social Media Tweaking: 3 Ways To Benefit From Paid Ads And Boosted Posts On Facebook

It seems nothing changes faster than the big social media platforms - Facebook, Twitter, and Google+. No sooner do marketers figure out how to best promote a product or business than they change the rules!

Breaking Through The Clutter: Get Your Customers From Where They Are To Where You'd Like Them

There's a lot of competition out there. As the economy continues to show signs of improvement, new franchises are entering the marketplace while existing brands open new stores or add new service providers.

THE RESTAURANT BIZ

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Events

TECH SPONSORS

TED TALKS BLOGS

A sci-fi film with its eyes on reality: Watch the deleted scene from “I Origins” that features a TEDx Talk

Mike Cahill’s new film I Origins is technically science fiction. But the technology in it is firmly rooted in reality. A mind-twister of the highest order, I Origins tells the story of a molecular biologist, Ian (played by Michael Pitt), who studies the iris of the eye, a part that is unique for every individual. []

A perpetual tourist who makes his own souvenirs: The intriguing work of artist Jorge Mañes Rubio

From China’s underwater cities to Amsterdam’s neglected neighborhoods to Italy’s looted ruins, Jorge Mañes Rubio seeks out forsaken places and makes art that memorializes, reimagines and reengages them with the world. His project “Normal Pool Level” — which emerged from his exploration of the cities, towns and villages submerged by China’s Three Gorges Dam Project []

Why TED takes two weeks off every summer

TED.com is has gone dark for two weeks. No new TED Talks will be posted until August 4, while most of the TED staff takes a two-week holiday. Yes, we all go on break at the same time (mostly). We’ve been doing it this way now for five years, and it works for us. Here’s why. In the pre-video days of TED, []
 

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The Restaurant Industry as it happens

Blog Posts

Customer Birthday Emails

 

 

Remembering and acknowledging a customer's birthday is a very simple and efficient method to build brand loyalty and image. Market and analytics provider Fulcrum confirmed the full aspect of that with the results of their recent…

Continue

Posted by MenuDrive on July 18, 2014 at 9:55am

Fun consumer data from Square - THROWDOWN

Here at Square we took a look at how Americans order (Extra mayo, pickles on the side, whole milk, etc.) and have the national list, as well as data for Chicago, NYC, SF, and other major cities. (Spoiler alert: they love bacon and…
Continue

Posted by FohBoh on July 17, 2014 at 6:45pm

The Hiring Big Bang Theory Part III: Don't Leave Them Hanging

We all know the feeling. You apply for a job, and wait, and wait...and wait some more. You’re wondering if the company received your application, if you’re in the running for the job or just downright out for the count. No one…

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Posted by Nate DaPore on July 17, 2014 at 12:04pm

Google My Business

Do you or a friend own a business and use a Google service to promote or control it? Do you wish there was an easier way to control all of the information you need to have available to consumers?  With Google’s introduction of their new, “Google…

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Posted by MenuDrive on July 11, 2014 at 9:47am

The Hiring Big Bang Theory Part II: Recruit Through Culture

If you’re like most business folks I talk to, finding and holding on to great people is one of your toughest challenges. Let’s be honest. Work isn’t always fun. It’s called “work” for a reason. Most people spend at least a quarter…

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Posted by Nate DaPore on July 11, 2014 at 9:37am

Drink Up and Trust the Bartender

There are so many options in the cocktail world…

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Posted by Zai Estabillo on July 9, 2014 at 4:00am

Forum

Tip B**** 15 Replies

Nothing fires up an employee group more than a failed tip policy! So, let's talk about it. What works, what doesn't. What's fair? What sucks and why. Ideas and venting are all welcome.Here are a few links to start you thinking:…Continue

Tags: sharing, policy, reporting, tip, tipping

Started by Michael L. Atkinson in General. Last reply by Kristin Gabriel on Thursday.

How much do you tip? What do you base your tip on? 102 Replies

This is a pretty general question... when you're at a restaurant, what do you base your tip on?- waitress/waiter?- food?- service?- restaurant interior?- restaurant class?5%, 10%, 15%, 20% ????Do you tip more because you are in the food service…Continue

Tags: bill, pay, restaurant, tip

Started by Mr.Restaurant in General. Last reply by James Sep 4, 2012.

Top 10 Management gripes about employees 66 Replies

What are your top gripes about employees? What do you do to address them?A couple of mine:"That's not my job." - I can't stand it when an employee says this! Your job is to provide the best service possible to our customer. That's a pretty broad…Continue

Started by Caribou in General. Last reply by christiane Nov 4, 2009.

Is Your Operation using Social Media/Networking? 60 Replies

After twenty years as a chef and strategic brand consultant, I launched a social media/networking service this summer. I am conducting a brief survey:1. Is your organization using social media/networking?2. Is the human resource cost…Continue

Tags: facebook, linkedin, twitter, networking, media

Started by Jeffrey J Kingman in General. Last reply by Luc Chamberland Jan 21, 2010.

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Useful social Media

How safe is social login?

Précis: 
With the news headlines once again filled with online security threats this time focusing on password use, is the trend for more social login use safe and secure?

With headlines screaming change all of your passwords now! since the news broke regarding a Heartbleed bug in the OpenSSL security protocol, one of the sites to admit it had issues was Mumsnet that warned its 1.5 million users that their passwords could have been compromised.

In a statement, co-founder Justine Roberts said: “We have no way of knowing which or how many accounts were affected but have advised users to change passwords on other sites particularly if they use the same password on Mumsnet as elsewhere.”

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Internal social media Part 3: How to avoid the pitfalls when implementing your platform

Précis: 
Don’t be the business that makes a bad mistake when implementing a vibrant internal social media strategy

This series has looked closely at how corporations can leverage social media principles internally to improve efficiency right across their enterprises. In this concluding article, we ask organisations to share the pitfalls and mistakes that need to be avoided when implementing an Enterprise Social Network (ESN).

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Read the latest

Read the latest food and beverage coverage by SmartBrief in SmartBrief Originals: -More

Don't let bad disability etiquette turn guests off

Many restaurants are unaware of how to make guests with vision, mobility or hearing impairments feel welcome much less make t -More

Juan Valdez aims to perk up U.S. sales with first franchises

Colombian coffee brand Juan Valdez will open its first franchise cafe in Miami, with plans to open four more this year in a p -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Domino's Pizza Announces Second Quarter 2014 Financial Results

Domino's Pizza, Inc. (NYSE: DPZ) announced results for the second quarter of 2014, comprised of strong growth in both same store sales and global store counts, which resulted in 17.5% EPS growth, or 67 cents per share.

McDonald's Reports Second Quarter 2014 Global Comparable Sales Flat

Global comparable sales were relatively flat, reflecting higher average check and negative guest traffic in all major segments - Consolidated revenues increase of 1% (1% in constant currencies), benefiting from expansion

Huddle House Diner Franchise Expands Into New Jersey

Huddle House recently announced its 10-unit deal in Long Island and has now signed an agreement with an experienced multi-unit investor to build six restaurants across the bridge in Northern New Jersey. Huddle House previously extended only as far as West Virginia and Pennsylvania.

Chipotle Mexican Grill, Inc. Second Quarter 2014 Revenues Up 28.6%

Comparable restaurant sales increased 17.3% - Restaurant level operating margin was 27.3%, a decrease of 30 basis points

Tava Indian Kitchen Appoints Jeremy Morgan As New Chief Executive Officer, Announces Expansion Plans

Tava Indian Kitchen, the Bay Area's rapidly expanding fast casual Indian restaurant concept, announced that Jeremy Morgan, formerly SVP of Marketing and Consumer Insights for Smashburger, has been appointed to the position of Chief Executive Officer.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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