Restaurant Cell Phone Pagers

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Permalink Reply by Jessica Carey on August 12, 2010 at 7:41am

Just curious, does your technology use the customers own cell information to send direct call/text for seating? If so, would it also be able to send a mobile customer review or future mobile marketing to the client from the restaurant?

Permalink Reply by Brandon Munson on August 12, 2010 at 8:34am

Hi Jessica
Yes Mobile Matradee texts/calls the customers own cell phone. When the guests arrives the host requests the guest cell phone to notify them when their table is ready. The host offers a choice of either a call or text notification. We recognize not all people have text plans and prefer a call.
As for a sending a follow up message to the guest such as a customer satisfaction survey or a text coupon our system does that very well. Our system has a WAP Push feature, where the restaurant can send out a text message with a link to a mobile menu that opens up in their cell phone browser. A great way to push out weekly specials. Restaurants that have trivia night we have a mobile trivia application that works great to engage guests to come in and play trivia or win prizes that bring them to the restaurants in order to redeem them.
We strongly suggest any promotional campaigns are permission based only and have the consent of the guest prior to sending them. You don't ever want to spam your guests with unwanted text messages. We have a whole program around building a mobile loyalty subscriber program.
See the attached document. If you'd like to learn more give me a ring at 203-715-4780
Here's another great resource www.mobilevipbiz.blogspot.com

Attachments:

• Mobile VIP Resturants.pdf, 165 KB

Permalink Reply by Jessica Carey on August 12, 2010 at 9:06am

Thanks Brandon, I have several close friends that own restaurants and I am always talking to restaurant operators so I'll keep this link close by. Could be a nice value add.

Permalink Reply by Brandon Munson on September 3, 2010 at 5:19am

Hi jessica
Thanks for keeping me in mind and I'll do the same.
Here's a 8 minute video on how easy mobile matradee is to use.

If there's a problem with it loading just click a couple times on the video and it should take you right to the You Tube site.
Wath out for Earl!
Brandon