CHART Training

Council of Hotel And Restaurant Trainers (CHART) discuss the latest innovations and best practices in Hospitality Training

Members: 190
Latest Activity: Mar 6

Discussion Forum

Investing in Brazil's Food Business ??

Started by Eduardo Felipe Mar 1, 2011.

Hourly Wage rate for Hotel Room Service personnel

Started by Tatiana Grabowski Apr 3, 2009.

Good success using SMS to reinforce training

Started by Ken Burgin Mar 15, 2009.

Comment Wall


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Comment by natalie beglen on April 3, 2012 at 10:57am

Are you in need of effective training and development practices that can quickly translate into improved operational results and higher level employee performance?  CHART’s semi-annual hospitality training conferences are the premier learning and networking forums for restaurant trainers, hotel trainers and human resource professionals.  The agenda for the summer conference in Chicago, with session descriptions and speaker bios, can be viewed at:

Comment by natalie beglen on October 25, 2011 at 1:11pm
Join other trainers & HR professionals at the 83rd CHART Conference March 3-6 in Austin, TX. Leading hotel and restaurant industry experts, motivational speakers, authors, and consultants will address:
• Changing employee and customer demographics;
• being accountable and holding others accountable;
• understanding and implementing strategic planning;
• creating engaging and enthusiastic work environments;
• utilizing effective communication;
• motivating employees;
• improving implementation processes;
• developing succession planning;
• building strong teams and
• other employee performance issues impacting training

More details to come ... but mark your calendars now for great networking and learning.
Comment by natalie beglen on April 26, 2011 at 6:06am

More sessions and topics have been added to the 82nd CHART Hospitality Training Conference.  Take Care of Business at the Rio All-Suite Hotel & Casino in Las Vegas, NV on July 30- August 2, 2011.   Leading hotel and restaurant industry experts, motivational speakers, authors, and consultants will share the latest training and development practices that can quickly translate into improved operational results and higher level employee performance.  Register today for the content-rich sessions as well as the powerful networking opportunties!

Comment by natalie beglen on December 16, 2010 at 8:54am

SAVE money - early conference registration ends December 22.

CHART's Orlando conference will feature some great topics including: Social Media, Mobile Learning, Developing Ethics, Aligning Training & Operations, Wine Training to Increase Sales, Personal Change and much more!

Agenda is packed with sessions you can put into action as soon as it ends.  Register now -

CHARTs Orlando Conference

Comment by natalie beglen on November 23, 2010 at 6:45am
Orlando Conference website is LIVE
Great Speakers & Sessions. Conference promises an incredible personal and professional development experience.
Comment by Lisa Marovec on October 5, 2010 at 11:10am
Great article by Mike Hampton: A Checklist of Tricks to Make Training Practices Stick
Comment by anna smith on June 11, 2010 at 6:18pm
There is evidence of new leaders in the hospitality industry being thrown into the deep end and left to either sink or swim. That’s hardly a "best practice”. Let's change the way new managers are cultivated for growth:
(SoMe learning/training - free)
Comment by Christine San Juan on June 1, 2010 at 2:44pm
CHART will once again be partnering with the National Restaurant Association and the American Hotel & Lodging Association to provide scholarships for highly-qualified students in collegiate hospitality programs. In order to help fund these scholarships, CHART will be conducting our Third Annual Silent Auction at our national conference at the Ritz Carlton in New Orleans this summer (July 24-27).

We need your help in donating auction items to be bid on during the conference. In the spirit of CHART, we need every member to say “I can do that”. Be creative and consider donating goods and services that you know either you or your colleagues would want! Past examples of auction items that were tremendously successful were: fabulous wines, weekend stays at various resorts, hotel certificates, restaurant gift certificates, iPods or other electronics, and CHART Member Speaker donations! Other fantastic items could include; but not be limited to, turning your frequent flyer/renter points into donated gift certificates.

Please contact Patrick Yearout ( or Christine San Juan ( as soon as possible to offer your donation. Thank You!!
Comment by Michele Lange on April 30, 2010 at 4:13pm
NEW ORLEANS CHART CONFERENCE--The service event for our 40th Anniversary is going to be fantastic! We are fortunate to partner with Habitat for Humanity to help build homes in areas still devastated by Hurricane Katrina. You do not need any experience or tools, just your CHART spirit of caring and giving back.
This will be an all day event held on Saturday July 24th ,so please arrange your travel plans to arrive on Friday night
We will meet bright and early at 7am on Saturday morning and return back to the Ritz Carlton after 4pm. Transportation to and from the work site will be provided as well as lunch. There will be a $50 tax deductible donation due to Habitat for Humanity from each volunteer, due on the day of the service event. Your tax deductible donation covers materials and tools needed to build the homes, as well as insurance while on the work site. Significant others and minors aged 16 or older are welcome to join us! Make sure to sign up for the Service Event when you register for the conference. If you have already signed up for the conference, please send me an email to let me know that you will be joining us! (Check out the conference website for more information on Saturday’s Service Event)
If you are interested in helping to sponsor any portion of the service event, please contact Michele Lange at I’m looking forward to seeing everyone in NOLA! Laissez les bon temps rouler!
Comment by Bob Levin on April 8, 2010 at 11:59am
Contact me at 954-510-0328 if you need $ to grow your business? Merchant loans up to 50% less than others!




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