CHART Training

Council of Hotel And Restaurant Trainers (CHART) discuss the latest innovations and best practices in Hospitality Training

Members: 190
Latest Activity: Mar 6

Discussion Forum

Investing in Brazil's Food Business ??

Started by Eduardo Felipe Mar 1, 2011.

Hourly Wage rate for Hotel Room Service personnel

Started by Tatiana Grabowski Apr 3, 2009.

Good success using SMS to reinforce training

Started by Ken Burgin Mar 15, 2009.

Comment Wall


You need to be a member of CHART Training to add comments!

Comment by natalie beglen on April 3, 2012 at 10:57am

Are you in need of effective training and development practices that can quickly translate into improved operational results and higher level employee performance?  CHART’s semi-annual hospitality training conferences are the premier learning and networking forums for restaurant trainers, hotel trainers and human resource professionals.  The agenda for the summer conference in Chicago, with session descriptions and speaker bios, can be viewed at:

Comment by natalie beglen on October 25, 2011 at 1:11pm
Join other trainers & HR professionals at the 83rd CHART Conference March 3-6 in Austin, TX. Leading hotel and restaurant industry experts, motivational speakers, authors, and consultants will address:
• Changing employee and customer demographics;
• being accountable and holding others accountable;
• understanding and implementing strategic planning;
• creating engaging and enthusiastic work environments;
• utilizing effective communication;
• motivating employees;
• improving implementation processes;
• developing succession planning;
• building strong teams and
• other employee performance issues impacting training

More details to come ... but mark your calendars now for great networking and learning.
Comment by natalie beglen on April 26, 2011 at 6:06am

More sessions and topics have been added to the 82nd CHART Hospitality Training Conference.  Take Care of Business at the Rio All-Suite Hotel & Casino in Las Vegas, NV on July 30- August 2, 2011.   Leading hotel and restaurant industry experts, motivational speakers, authors, and consultants will share the latest training and development practices that can quickly translate into improved operational results and higher level employee performance.  Register today for the content-rich sessions as well as the powerful networking opportunties!

Comment by natalie beglen on December 16, 2010 at 8:54am

SAVE money - early conference registration ends December 22.

CHART's Orlando conference will feature some great topics including: Social Media, Mobile Learning, Developing Ethics, Aligning Training & Operations, Wine Training to Increase Sales, Personal Change and much more!

Agenda is packed with sessions you can put into action as soon as it ends.  Register now -

CHARTs Orlando Conference

Comment by natalie beglen on November 23, 2010 at 6:45am
Orlando Conference website is LIVE
Great Speakers & Sessions. Conference promises an incredible personal and professional development experience.
Comment by Lisa Marovec on October 5, 2010 at 11:10am
Great article by Mike Hampton: A Checklist of Tricks to Make Training Practices Stick
Comment by anna smith on June 11, 2010 at 6:18pm
There is evidence of new leaders in the hospitality industry being thrown into the deep end and left to either sink or swim. That’s hardly a "best practice”. Let's change the way new managers are cultivated for growth:
(SoMe learning/training - free)
Comment by Christine San Juan on June 1, 2010 at 2:44pm
CHART will once again be partnering with the National Restaurant Association and the American Hotel & Lodging Association to provide scholarships for highly-qualified students in collegiate hospitality programs. In order to help fund these scholarships, CHART will be conducting our Third Annual Silent Auction at our national conference at the Ritz Carlton in New Orleans this summer (July 24-27).

We need your help in donating auction items to be bid on during the conference. In the spirit of CHART, we need every member to say “I can do that”. Be creative and consider donating goods and services that you know either you or your colleagues would want! Past examples of auction items that were tremendously successful were: fabulous wines, weekend stays at various resorts, hotel certificates, restaurant gift certificates, iPods or other electronics, and CHART Member Speaker donations! Other fantastic items could include; but not be limited to, turning your frequent flyer/renter points into donated gift certificates.

Please contact Patrick Yearout ( or Christine San Juan ( as soon as possible to offer your donation. Thank You!!
Comment by Michele Lange on April 30, 2010 at 4:13pm
NEW ORLEANS CHART CONFERENCE--The service event for our 40th Anniversary is going to be fantastic! We are fortunate to partner with Habitat for Humanity to help build homes in areas still devastated by Hurricane Katrina. You do not need any experience or tools, just your CHART spirit of caring and giving back.
This will be an all day event held on Saturday July 24th ,so please arrange your travel plans to arrive on Friday night
We will meet bright and early at 7am on Saturday morning and return back to the Ritz Carlton after 4pm. Transportation to and from the work site will be provided as well as lunch. There will be a $50 tax deductible donation due to Habitat for Humanity from each volunteer, due on the day of the service event. Your tax deductible donation covers materials and tools needed to build the homes, as well as insurance while on the work site. Significant others and minors aged 16 or older are welcome to join us! Make sure to sign up for the Service Event when you register for the conference. If you have already signed up for the conference, please send me an email to let me know that you will be joining us! (Check out the conference website for more information on Saturday’s Service Event)
If you are interested in helping to sponsor any portion of the service event, please contact Michele Lange at I’m looking forward to seeing everyone in NOLA! Laissez les bon temps rouler!
Comment by Bob Levin on April 8, 2010 at 11:59am
Contact me at 954-510-0328 if you need $ to grow your business? Merchant loans up to 50% less than others!




Social Wine Club for Craft Wineries


The Sip

The Sip: Stay up-to-date on the beer, wine and spirits category with original content from SmartBrief -More

New food offerings helped Starbucks boost sales

Baked goods, breakfast sandwiches and the first price increases in nearly four years helped lead Starbucks to a 7% same-store -More


Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Ward Whitworth Named President for On The Border Mexican Grill

On The Border Mexican Grill & Cantina, which was recently acquired by Border Holdings, LLC, an affiliate of Argonne Capital Group, today announced the appointment of Ward Whitworth as President of On The Border.

The Melting Pot Targets Houston and El Paso, Texas for Franchise Expansion

Restaurants, Inc. announced today that it is actively seeking franchisees to expand its presence throughout the Lone Star State, naming El Paso and Houston as target markets for future franchise development.

Encore Restaurants Purchases 8 Existing Five Guys Restaurants, Plans to Develop 45 More

Encore Restaurants, LLC, a subsidiary of Dallas-based Encore Enterprises, Inc., has announced the purchase of eight existing Five Guys Burgers and Fries restaurants across central California including Elk Grove, Fresno, Lodi, Natomas, Roseville, Stockton, Tracy, and West Sacramento.

Takeout Orders to Hotels Jumped 125% in Popularity in Last Three Years

For many Americans, hotel room service is considered a travel luxury; however, data from PFK Hospitality Research1 suggests that room service revenues fell 9.5 percent from 2007 to 2012, with some hotels shuttering unprofitable operations altogether.

National Restaurant Association Praises House and Senate Commerce Committee Passage of Travel Promotion Act

Yesterday the National Restaurant Association (NRA) praised the House passage and Senate Commerce Committee markup of the Travel Promotion, Enhancement and Modernization Act of 2014. The bipartisan legislation reauthorizes Brand USA, the nation’s first global marketing campaign, to promote the United States as a destination for international travelers.


If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.


TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service