Restaurants - We have to do something about our websites

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Permalink Reply by Todor Krecu on December 28, 2010 at 9:37am

Restaurant owners need to maintain their Web sites and update regularly on Facebook and Twitter.

Joe Sorge of AJ Bombers (@AJBombers) and Scott Baitinger of Streetza Pizza (@Streetzapizza) are doing a great job in connecting with their customers: http://www.chicago-social-marketing.com/twitterworks-the-book.shtml

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Permalink Reply by Sandra Robins on December 28, 2010 at 2:36pm

I think P.F. Chang's has a great website. They recently redid it and I love how easy it is to find the gluten-free menu. It always amazes me how many restaurants don't have their menu online. It is so important, especially in accommodating special dietary requests, like gluten-free. P.F. Chang's schedules times for their CEO to be on Twitter and takes customer requests. Since it requires time to regularly update social media accounts and interact with customers, it is a good idea to hire a social media specialist (like myself) to build and maintain your online presence and reach hidden markets.

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Permalink Reply by Russ Reynolds on January 6, 2011 at 12:47pm

Agreed.  Most restaurant websites suck.  BUT...just being pretty is not the answer.  Good restaurant websites turn prospects into customers and customers into friends...

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Permalink Reply by Amanda Brandon on January 6, 2011 at 12:54pm

You're so right, Russ. I wrote a guide on how to accomplish this on my blog yesterday. Check it out.

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Permalink Reply by Russ Reynolds on January 6, 2011 at 2:20pm

I did...good post Amanda.

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Permalink Reply by Amanda Brandon on January 6, 2011 at 2:28pm

Thanks, Russ. Appreciate it.

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