How important is waiter organization?

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Permalink Reply by Sarah on December 22, 2011 at 9:01am

Absolutely! As a server if I am not organized, I work much slower. When you don't have a system to organize all your swipe cards, money, checks etc... you run the risk of losing money or cc receipts, forgetting orders, not ringing the orders in at all... oh man, what a nightmare!

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Permalink Reply by Jonathan Schneider on December 22, 2011 at 9:55am

I couldn't agree more. I've waited tables forever and shared the same frustration. That was my inspiration for inventing the Waiter Wallet. It really makes our lives much easier and ends the nightmare!

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Permalink Reply by Michele Wagaman on January 3, 2012 at 2:12pm

Hi Johnathan,

I like your concept of the Waiter Wallet! As a server, it's hard to stay organized, especially during a crazy, Saturday-night dinner rush. There have been a few times where credit card slips (with unentered tips) have been tossed out, on accident of course, and the server essentially worked "for free" instead of receiving the 15% or 20% tip the patron may have left. This definitely affects customer service because the few times it has happened to me, I was immediately bummed and couldn't fully focus on the rest of my shift.

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Permalink Reply by Jonathan Schneider on January 3, 2012 at 3:02pm

Really good point, Michele. It has happened to me and I was bummed and unfocused the rest of my shift too. Just avoiding one mishap like that would more than pay for the Waiter Wallet. 

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