Do you think a waitress could really get away with this? Do you think she should be able to?

Views: 316

Reply to This

Replies to This Discussion

Hi Reed! What a coincidence...I posted this scene on my Facebook page a few weeks ago. While I think that this is beyond hilarious and I wish I could have said this a time or two in my waitressing career, it shouldn't be applauded in any restaurant other than one in a scripted world. I am one of the biggest advocates of customer service, it can make or break any experience and can be the point of difference between you and a competitor. Yes, batty old ladies are quite a handful to deal with and can be extremely particular, but we're professionals aren't we? The proper response is to smile in their face and talk badly about them in the wait station. ;) 

I think you make an excellent point, Emerald, about servers venting their frustrations out of sight and earshot of guests. Norm also reiterates the point in his comment and I agree that sometimes it is absolutely necessary though it can be dangerous. I remember one time, after a particularly rude comment by a guest, I turned away and dramatically rolled my eyes not remembering that the dining room was surrounded by mirrors and the guest could see me from every angle. As I recall there was quite a lot of backtracking and damage repair that had to be done after that. Has anything like that ever happened to you?

no, thank god! I'm sure that situation was stressful and the guest automatically has the upper hand.. Its always a lose-lose situation when it comes to this i feel.

Norm

2 Broke Girls is a show that I watch weekly, but I'm not sure if I like it yet or not. This particular scene was hilarious, however, this would never happen in a real situation.  As a server, there have been times when I had wanted to say something in response to a rude comment from a customer, but like Emerald says, it's always best to keep quiet.  In my experience, there is always going to be someone who will complain for any reason, and you can't let it get to you because for every person who complains or is rude, there's someone who truly appreciates your service.

That's too funny! I think we all know the reality though. As much as everyone who has ever worked in a restaurant would LOVE to try and pull that off, we know we can't.

I guess we can just all live vicariously through that scene. :)

Hahaha! I think her chewing the gum so obnoxiously is throwing me off. I also agree with Emerald, that you always keep your opinions to yourself until you get to the waiter station haha, then you and the other waiters/waitresses can make fun of them. Being a waiter isn't easy though, it just takes that 1 day were your just soooo fed up with everything that one snive remark would cause any waiter to flip a lid or say something mean in a rebuttal.

Norm

I laughed my ass off!  I don't think a server could get away with this, but should!  I've waited on many grumpy/a****** customers in my day.  If I could have gotten away with something like this, I would have.

And then there is this....

Customer Etiquette

http://fohboh.com/video/video/show?id=1411008%3AVideo%3A433808

2 Broke Girls.... my fave TV restaurant sitcom.

Let's connect on Facebook too!

WaitersWorld - Paul C. Paz

RSS

Advertisments

 

DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Restaurants may feel the pinch of pricier coffee later this year

Prices for arabica coffee futures hit a 26-month high amid a drought in Brazil, which produces a third of the world's coffee  -More

McDonald's rules out all-day breakfast in push to simplify

McDonald's breakfast menu accounts for 25% of the chain's U.S.  -More

Easy ways to use 5 uncommon spring greens

As light, crisp greens arrive at farmers markets and grocery stores, chefs are finding creative ways to add them to spring me -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

Yum! Brands Reports First-Quarter EPS Growth of 24% Excluding Special Items

China Division System Sales Increased 17% with Operating Profit Growth of 80%; Yum! Reaffirms Full-Year Guidance of at Lea

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service