Did anyone see the show on CBS last night called Undercover Boss. It was about the CEO of Hooters and what he found by spending a week in the field doing the work of his employees. What did you think of it?
I was pretty unimpressed by the episode. I found it to be one big PR move for Hooters rather than an opportunity to improve the business structure. The "changes" he seemed to decide to make were so minimal that they would, in no way, transform the current reputation of the company or the way the restaurants run their day-to-day business.
I ran a 26 store franchise for Hooters and they have a severe identity crises. Are they a restaurant or a bar? Should they play up on the sex appeal or tone it down. Until they REALLY understand and listen to exactly what they guests want and need from the brand they will waffle. You also heard in the episode about Coby's relationship with his father. I think the entire concept was held back from evolving for a decade because of his unwillingness to adapt. This dining segment is in trouble and needs to invest heavily in to existing stores and markets to survive!
I love the program and how honest the CEO's have been about how far removed they have been from the operations. It is great to see these CEO's be brutally honest and sometimes embarrased but always humbled. Personally I would have fired the general manager at hooters that was making the girls eat out of the plates like a dog or deer or what ever he called it. CEO was a little to kind for that type of inappropriate behavior. I also thought the board rooms were less than professional when the CEO broke the new to the executive teams. The went from very casual, sloppy and slouchy to business suits and well groomed for the final report. Just goes to show you that is how they should present themself all the time.
Taco Bell will test a new fast-casual concept called U.S. Taco Co. -More-
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Hurricane Grill & Wings, a restaurant franchise known for its never-frozen jumbo wings and more than 35 signature flavors, announced today the signing of five multi-unit development agreements, representing 22 new locations. The Florida-based brand opened two locations in early 2014, with plans for a total of 14 new units by the end of the year.
Dunkin' Donuts announced today the signing of multi-unit store development agreements with two new franchise groups to develop 20 new restaurants in South Orange County and the San Fernando Valley area over the next several years.
Togo's Eateries, Inc. announced it has signed franchise agreements to develop five restaurants in Eastern Idaho and eight locations in Salt Lake City, Utah. In 2014, the brand will also mark its entry into Colorado, Idaho, and Utah with restaurant openings planned over the next few months.
If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.
"The computer is an incredibly powerful means of creative expression," says designer and TED Fellow James Patten. But right now, we interact with computers, mainly, by typing and tapping. In this nifty talk and demo, Patten imagines a more visceral, physical way to bring your thoughts and ideas to life in the digital world, taking the computer interface off the screen and putting it into your hands.
Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.
Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.
At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?