Web Based Scheduling Question

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Permalink Reply by Anthony Presley on January 25, 2010 at 9:10am

Doug,

I think if you dig a little bit, there are a number of solutions in this space, targeting both independent owner-operators as well as larger chain operations.

Our solution, www.TimeForge.com, for example, works quite well for independent operators (the majority of our customer base), but also has a great above-store feature set.

There are probably about 6 - 10 companies that "compete" in the web-based scheduling market for independent restaurants, and an equivalent number for the multi-unit operators. As you go "upstream" to larger operators, the requirements and feature set begin to get very, very complex.

Additionally, some POS platforms have decent online web based systems (and, quite frankly, some are absolutely horrendous).

Your question confuses me a little bit though, as your URL points to empathica.com, which I assume is your website, but you also own two restaurants? Busy, busy!

Let me know if I can answer any of your questions.


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Anthony Presley
www.TimeForge.com - Online Labor Management

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Permalink Reply by Doug Murless on January 25, 2010 at 11:02am

Thanks Anthony. Good info to know. My main gig is Empathica while my investments and interest include a couple of restaurants in Niagara Falls that my business partner runs on a daily basis.

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Permalink Reply by Bill Tobin on January 28, 2010 at 9:43pm

We are a high volume one unit operation with just over 100 employees and we use Hot Schedules. We were a beta test for them and Digital Dining. There are still a few bugs here and there, but nothing the employees see or are aware of. Generally, I think it's been great and easily saves us time, energy and emotion involved in scheduling, filling shifts, and updating availability, let alone vacations, trades, and all of the other things that the schedule can throw at you.

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Permalink Reply by Hila Tabib on January 5, 2011 at 6:37am

Hey Doug,

I have been an employee scheduling consultant for a variety of industries including restaurants, hospitals, factories, call centers, you name it. I have found that EZShift's automatic scheduling software answers these needs, because not only do they have an open forum on the site where employees can stay in contact with each other, managers can stay in contact with them as well. When the shift manager publishes the schedule, they receive an email and text that the schedule has been put up. Employees post their availability on this site as well. On top of these features, they can also swap or give shifts (this requires the managers approval of course).

Overall, the software takes your organization's needs and specifications into consideration as well as employees ranks, positions, limitations and automatically builds your schedule for you. Its impeccable rule engine eliminates mistakes and makes sure your schedule is flawless. To get more information visit the site at: www.ezshift.com.


Please feel free to contact me if you need any assistance.

Hila Tabib
Scheduling Consultant

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