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New Product Review....Starkist's 'Seasations' Steam in Bag Savory Lemon & Herb Fish Portions

I had the opportunity to try this new Starkist SeaSations Atlantic Whitefish Portions in a Steam Bag, (Microwaveable) and I wanted to share my thoughts.

At my local Publix Grocery Store, it was sitting on a shelf in the Frozen Seafood Entree section....and at first glance it looked interesting.



Basically, what you get is this box with two individual portions inside. The net weight is stated as 11.4 oz, but that's a little misleading. It's not two fish portions that weigh 5.7 ounces each as one might expect. A 6oz piece of fish is a nice size portion.

Instead, what you really get is 6.5oz of fish (3.25oz each) and the rest of the 'net weight' is made up from the 'Savory Lemon & Herb sauce.

Before I continue with the actual product review, I want to do a quick pricing review.

Publix is retailing this box for $5.99. So basically $3 per portion.

That's almost $16 per pound for the fish! Just under $1 per ounce of protein. Does that sound like 'VALUE'?

I can make a Savory Lemon & Herb sauce from scratch at home for about $0.25 worth of ingredients. I could also buy a full pound of high quality 'FRESH' whitefish for under $6 from the Publix Fish Counter.

Of course, I know how to cook fish and make a good sauce cheaply. Not everyone can.

Doing some simple math, I could have made this exact same dish at home (same portion size in the box) for $2.27 TOTAL!
($4.99/lb for Tilapia, Catfish etc, costs $0.31/oz X 6.5oz = $2.02 + the $0.25 for the sauce)
I'm not crediting any value here to the convenience, energy cost, speed etc, so this is not scientific. But it is expensive, so it had better be good, right?

Well, maybe not.

I took the two portions out of the box and followed the microwave instructions, cooking one bag at a time. I love the Steam Bag concept! It vents itself, so no poking holes in the bag and making a mess in the microwave......or so I thought.

The first portion I cooked was a leaker.

This is what was one the plate before I cut open the cooked bag....and below is the mess it made in the microwave


So, at this point, I'm not doing any cartwheels on the kitchen floor.....and wondering that since the bag wasn't properly sealed, if it's even safe to eat.

I decided to take the chance....and I was disappointed. The fish was mushy....very, very mushy. I gave my daughter a little bite (she has a very keen sense of taste and quality for a teenager) and her only comment was "it tastes fishy" before she walked away, no longer interested in my little project.

On to the second bag now.....with low expectations.
At least this one wasn't a leaker. This is a short video clip cutting and pouring onto plate.



It smelled good and it looked good.

Here's one more short clip of the fish up close.


The second piece ate a lot better than the first. It had a reasonable firm texture and didn't have that 'fishy' taste like the first one.

Still, I couldn't get over the fact that one edible 3.25oz portion of fish cost me $6. Especially since I know I could have done a lot better doing it all myself from scratch.

Since this is a new rollout item for Starkist, and obviously a new item for Publix, I don't think they can afford a first time buyer having a mediocre experience. I hope mine was unique, otherwise this item won't be on the shelves for long.

A couple other comments...
The front of the box only mentions South Atlantic Whitefish....you have to go all the way to the bottom of the ingredient label (Allergen Section) to discover the fish is Hake.
I actually like Hake, but it's also a $2/lb fish....so somebody is making some serious margin here.
Also, a significant ingredient is Hydrolized Vegetable Protein. This is the same stuff canned tuna makers use to bump up the protein levels. I'm not really sure why Starkist decided to add it, other than to improve their margin even more....or perhaps they're so used to using it in canned tuna, they don't know any better.

I will keep my eye on this product but I won't be buying it again anytime soon. Especially when there's fresh or frozen fish fillts on sale.

Tags: new, product, review

Views: 729

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Replies to This Discussion

Well, well...

Paul..after your suggestion, I did forward the post to Starkist....and they just responded with this:

March 23, 2009
Dear Steve,

Thank you for your email regarding StarKist SeaSations Savory Lemon & Herb White
Fish Fillets.

Since SeaSations is a brand new product, using new steamer pouch technology,
we’re very interested in your comments. We use consumer feedback – whether
positive or negative – to continually improve our products and packaging. The
details and videos you provided on your blog are very helpful, and will be
shared with our Research & Development Team.

We’re excited about SeaSations because we believe it offers consumers who may
not be as comfortable preparing seafood as you are, the chance to enjoy a high
quality, convenient and nutritious seafood meal.

Although you and your daughter were disappointed by the Lemon & Herb variety, we
also offer three other delicious varieties, including: Teriyaki Orange & Ginger
(my personal favorite!), Thai with Basil, and Mediterranean Tomato & Basil. Note
that SeaSations is still in a limited Test Market area, which includes Florida
and the Atlanta, Georgia area.

We hope you’ll consider trying one of our other SeaSations varieties,
compliments of StarKist, and I’m sending you a coupon in the mail for a free
two-pack. SeaSations also offers a Money Back Guarantee if you’re not
satisfied, with details on our website at www.starkistseasations.com.

Thanks again for the opportunity to respond!

Carla
StarKist Consumer Affairs
consumeraffairs@starkist.com

I really wasn't expecting a response, but I did expect them to follow up internally.

I won't bother going through trying to get my money back for the first purchase, but I will use the coupon for a new purchase and report back on the experience.

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