Thought I would toss this one out to balance a discussion posted earlier inviting criticism of employees.
Often, employee behaviors reflect the standards of the management. “Behavior ignored is behavior approved”, was taught to me long ago by a really smart manager who didn’t just sit back a sigh, “But what can we do!”
So I’ll toss out the first verbal hand-grenade: I disagree with the management practice of not promoting qualified staff because they are “too valuable” in their current position. I see the excuse given to those employees whose value is that they are the only one that will work a shift or job assignment that no ones else will. Or that certain employees will ususally say "yes".
The mistake is the management then burns that individual out by locking them into that position until the employee gets so fed up that they leave the organization for another one that will let them move to their next level of the career development.
Oh yea, and to those who hate employees using their cell phones for personal conversations while on the clock: Hey mangers… leave your cell phone in the office if you’re going out on the floor!
Any more contributions?