All Discussions Tagged 'service' (28)

Discussions Replies Latest Activity

Operator

The Importance of Customer Feedback In Customer Service

Hi all, i have been in the restaurant industry for some time now and i have always felt that the main idea behind a great customer service…

Started by Linda Ranielli

1 Sep 4, 2013
Reply by MenuDrive

Non-Operator

Feedback please. How important is RELIABLE taxi service response?

Would you start calling a fleet that responds in a specific amount of time just as the dispatcher quotes to you when you call? What if you…

Started by Kevin Brown

0 Aug 9, 2012

Loyalty Program Configuriation

Hi everyone! I'm working on pricing for a loyalty program and would like your feedback on hypothetical pricing situations.   Would you pref…

Started by Lilly Benavides

1 Jun 7, 2011
Reply by Matthew Xuereb

Upselling, Service Standards and Uniforms, oh god!

My tribute to the San Francisco restaurant industry is finally finished and published! Waiting On Humanity is my novel (and now a play!) th…

Started by tonya foster

3 Apr 21, 2011
Reply by Paul Paz

Customer with horrible BO, what would you do?

  Here's a tricky situation, I'm wondering what other restauranteurs would do? Saturday evening, my mother taking the boyfriend and me out…

Started by Elizabeth Blumberg

0 Nov 7, 2010

What's more memorable for customers, great food or great service?

There's a huge debate on this, especially within the restaurant community. Tell us what you think. View live results after you vote.http://…

Started by Chris C

2 Oct 21, 2010
Reply by Tony Garner

Want a glass of wine fast - ask nicely, say waitresses on three continents

A new documentary following female servers in Canada, France and Japan is offering an inside look into the restaurant world. Dish: Women, W…

Started by Chowhoundgta

0 May 6, 2010

Let me know what's on your mind regarding PCI compliance

A lot of restaurant owners have expressed concern about the complexity of PCI compliance. SecureConnect is here to answer questions, educat…

Started by SecureConnect

0 Dec 16, 2009

Non-Operator

Best Service/Hospitality Book I've read - "Setting the Table"

Here is a really great book for people in Hotels & Restaurants without a doubt, but its principles are universal. The concept of servic…

Started by Derek Wood

0 Nov 5, 2009

Non-Operator

What Do You Think About Card Check?

A bit of good news, at least from the perspective of the National Restaurant Association (NRA), was released last week: Sen. Tom Harkin (D-…

Started by Caribou

5 Aug 5, 2009
Reply by Caribou

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Report: Consumers want more protein, need more education

A majority of U.S.  -More

California Walnut Beet Carpaccio Flatbread
Jump start their appetites with this fabulous flatbread appetizer topped with beets, goat cheese, arugula and California Walnuts. For this and more great recipes, visit http://www.walnuts.org/food-professionals/trending-recipes/.

Vegetables take over dessert menus

Top pastry chefs in the U.S.  -More

Rising takeout demand drives new Mama Fu's footprint

Austin, Texas-based Mama Fu's Asian House debuted a smaller footprint unit focused on feeding a growing demand for takeout an -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.

Arby's Announces Development Deals With New And Existing Franchisees

ARG recently sold 14 company-operated restaurants in Tampa, FL to Mosaic Investments, Inc. (Mosaic), a fully integrated investment firm based in Atlanta. In addition to remodeling existing locations slated to commence at the end of 2014, Mosaic has committed to build 13 new Arby's restaurants in the Tampa area over the next nine years.

Smoothie King Appoints Vice President Of Business Development To Drive Brand's Expansion Across The U.S.

Prior to joining Smoothie King, Bruno served as vice president of retail sales, operations and franchise development for Fannie May Fine Chocolates, a division of 1800Flowers.com, where he oversaw a $69.5 million retail division that included 100 corporate stores and 45 franchised stores.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" positioned 50,000 km from a telescope to enable imaging of planets about distant stars. It is, he says, the "coolest possible science."

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