All Discussions Tagged 'service' (28)

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Discussions	Replies	Latest Activity
Operator The Importance of Customer Feedback In Customer Service Hi all, i have been in the restaurant industry for some time now and i have always felt that the main idea behind a great customer service… Started by Linda Ranielli	0	Feb 28
Non-Operator Feedback please. How important is RELIABLE taxi service response? Would you start calling a fleet that responds in a specific amount of time just as the dispatcher quotes to you when you call? What if you… Started by Kevin Brown	0	Aug 9, 2012
Loyalty Program Configuriation Hi everyone! I'm working on pricing for a loyalty program and would like your feedback on hypothetical pricing situations. Would you pref… Started by Lilly Benavides	1	Jun 7, 2011 Reply by Matthew Xuereb
Upselling, Service Standards and Uniforms, oh god! My tribute to the San Francisco restaurant industry is finally finished and published! Waiting On Humanity is my novel (and now a play!) th… Started by tonya foster	3	Apr 21, 2011 Reply by Paul Paz
Customer with horrible BO, what would you do? Here's a tricky situation, I'm wondering what other restauranteurs would do? Saturday evening, my mother taking the boyfriend and me out… Started by Elizabeth Blumberg	0	Nov 7, 2010
What's more memorable for customers, great food or great service? There's a huge debate on this, especially within the restaurant community. Tell us what you think. View live results after you vote.http://… Started by Chris C	2	Oct 21, 2010 Reply by Tony Garner
Want a glass of wine fast - ask nicely, say waitresses on three continents A new documentary following female servers in Canada, France and Japan is offering an inside look into the restaurant world. Dish: Women, W… Started by Chowhoundgta	0	May 6, 2010
Let me know what's on your mind regarding PCI compliance A lot of restaurant owners have expressed concern about the complexity of PCI compliance. SecureConnect is here to answer questions, educat… Started by SecureConnect	0	Dec 16, 2009
Non-Operator Best Service/Hospitality Book I've read - "Setting the Table" Here is a really great book for people in Hotels & Restaurants without a doubt, but its principles are universal. The concept of servic… Started by Derek Wood	0	Nov 5, 2009
Non-Operator What Do You Think About Card Check? A bit of good news, at least from the perspective of the National Restaurant Association (NRA), was released last week: Sen. Tom Harkin (D-… Started by Caribou	5	Aug 5, 2009 Reply by Caribou