"I'm gonna have to wholeheartedly disagree with Mahdad and Dave and believe the numbers and research fully support this article. The increase in customer loyalty alone, which isn't even directly mentioned here, is well worth the…"
Restaurant Social Media
Friends of FohBoh
FSMU 2012!
Latest Activity
Dave Dronkers commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App"Yes... saw that. Thanks for sharing Angela."
Kristen Daukas liked Ty Sullivan's blog post The Top 3.5 Way’s You Really Should Handle Customer Service (A Parody)
Angela Stoner commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App"Great article about how technology is influencing the restaurant industry...
http://mashable.com/2012/05/14/technology-in-restaurants/"
Gary Pomponio commented on Roy MacNaughton's group Marketing for Chef-Owner/Independent Restaurants"You've heard the phrase a thousand times ... Word of Mouth. To me, that means that having your own customers take the reins and do your work for you. There's a correlation with another phrase ... Making Money While You Sleep.…"
Robert Krzak posted a blog postRestaurant Job Seekers Success
Starting a restaurant career can be a bit rough at the beginning. However, with strategic planning and preparation, a job seeker can nail down a job that might just be the launch pad to a truly successful career. There are three things one should pay particular attention to. These three will serve as guidelines for a current job seeker or someone aiming for a restaurant career in the future.Know that perfect spot.There are plenty of areas one can choose to work in. Before asking how to get…See More
Vickie Frisbie commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App"Where is the LOVE button! True and very well written! Personally - I do more business with restaurants that allow me to engage with them in my own way - apps, online ordering, call ahead seating and well executed curbside when I want…"
Social Media Index
What if there was a way to sample the mood of the restaurant industry?
What if there was a way to monitor what consumers, your guests, are saying on the social web as a collective?
What if you could know what consumers think of your competitors and compare that to your brand?
What if there was a way to benchmark your social media success with others in your market or your segment?
What should that be?
To stay informed and get on the list, CLICK HERE.
Today's FohBohist
The Top 3.5 Way’s You Really Should Handle Customer Service (A Parody): Hello I’m Ty Sullivan the Director of Truths in Customer Service or as I like to say “DT’s in CustServ”. You know, we always have customer service “guru’s, “Jedi’s”, “Lords of Sweetness” telling us how to properly coddle guests when they have had an “incident” or “very disappointing” experience in our establishments. We are conditioned to make them feel better, hand them the world on a plate and let them think we sincerely care about them and their sniveling situation that my handy little script can fix after I leave them waiting on hold for 41 minutes.
Read more or Visit Ty on FohBoh
Get Social With FohBoh!
Blog Posts
"Scheduled" and "Automated" are actually NOT bad words when it comes to restaurant marketing
Posted by Chris Leo on May 15, 2012 at 8:00am 0 Comments 0 Likes
Loyalty Programs Help Restaurants Increase Repeat Customers
Posted by MenuDrive on May 15, 2012 at 9:08am 1 Comment 0 Likes
Better Restaurant Websites: 3 Dos, 3 Don’ts
Posted by David Bloom on May 14, 2012 at 5:00pm 2 Comments 3 Likes
Seven Reasons Why Your Restaurant Needs an App
Posted by Angela Stoner on May 14, 2012 at 3:00pm 10 Comments 1 Like
Until It’s Time For You To Go
Posted by Rod Guinn on May 9, 2012 at 1:08pm 0 Comments 0 Likes
Is "Meat Glue" The New Pink Slime ?
Posted by Fred Favole on May 10, 2012 at 2:30am 0 Comments 0 Likes
Sustainability and the Restaurant Industry: It Can Be Achieved
Posted by Foodem on May 8, 2012 at 7:00am 0 Comments 1 Like
Food Service Merchandising Lessons from High School
Posted by Jonathan Raduns on May 7, 2012 at 11:00am 0 Comments 3 Likes
A restaurant Internet marketing study: Behind the scenes
Posted by Jon Rock on May 3, 2012 at 5:00pm 2 Comments 4 Likes
Price, Popularity and Participation Rewards: Millennials Deciphered
Posted by Rory Cornell on May 3, 2012 at 9:09am 0 Comments 1 Like
3 Last-Minute Ideas to Promote Mother's Day
Posted by Amanda Brandon on May 2, 2012 at 2:51pm 0 Comments 2 Likes
Three Menu Items Every Restaurant Needs
Posted by Waitrainer on May 2, 2012 at 2:30pm 0 Comments 2 Likes
The next level in your restaurant social media strategy? Maybe...
Posted by Christopher Wells on May 2, 2012 at 9:36am 0 Comments 0 Likes
5 Tips for Building Customer Loyalty
Posted by Ian Said on May 2, 2012 at 7:00am 0 Comments 1 Like
Turn & Burn: Brand Messaging & Social Media
Posted by Ty Sullivan on May 1, 2012 at 6:30pm 0 Comments 1 Like
Forum
How much do you tip? What do you base your tip on?
Started by Mr.Restaurant in FohBoh. Last reply by Joe yesterday. 101 Replies 0 Likes
Pandora vs Muzak
Started by Jim M in General. Last reply by MoodCustomerExperience on Saturday. 1 Reply 0 Likes
Top 10 Management gripes about employees
Started by Caribou in Management. Last reply by christiane Nov 4, 2009. 66 Replies 0 Likes
Is Your Operation using Social Media/Networking?
Started by Jeffrey J Kingman in Social Media | Social Networking. Last reply by Luc Chamberland Jan 21, 2010. 60 Replies 0 Likes
the top 10 restaurant industry publications?
Started by Martin Montero in General. Last reply by Howard Appell Jan 12, 2011. 52 Replies 0 Likes
Groups
Photos
Advertisement
Industry News
Food + Tech
Events
Videos
© 2012 Created by FohBoh.
