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Jason Iseman updated their profile
1 hour ago
Jason Iseman commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App
"I'm gonna have to wholeheartedly disagree with Mahdad and Dave and believe the numbers and research fully support this article.  The increase in customer loyalty alone, which isn't even directly mentioned here, is well worth the…"
1 hour ago
Dave Dronkers commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App
"Yes... saw that.  Thanks for sharing Angela."
3 hours ago
Kristen Daukas liked Ty Sullivan's blog post The Top 3.5 Way’s You Really Should Handle Customer Service (A Parody)
3 hours ago
Angela Stoner commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App
"Great article about how technology is influencing the restaurant industry... http://mashable.com/2012/05/14/technology-in-restaurants/"
4 hours ago
Ty Sullivan and Chris Leo are now friends
4 hours ago
Vickie Frisbie and Angela Stoner are now friends
5 hours ago
Gary Pomponio commented on Roy MacNaughton's group Marketing for Chef-Owner/Independent Restaurants
"You've heard the phrase a thousand times ... Word of Mouth.  To me, that means that having your own customers take the reins and do your work for you.  There's a correlation with another phrase ... Making Money While You Sleep.…"
5 hours ago
Robert Krzak posted a blog post

Restaurant Job Seekers Success

Starting a restaurant career can be a bit rough at the beginning. However, with strategic planning and preparation, a job seeker can nail down a job that might just be the launch pad to a truly successful career. There are three things one should pay particular attention to. These three will serve as guidelines for a current job seeker or someone aiming for a restaurant career in the future.Know that perfect spot.There are plenty of areas one can choose to work in. Before asking how to get…See More
5 hours ago
Profile IconMs. Lori Ridgeway, Richard Casmass, jaclyn hughes and 2 more joined FohBoh
8 hours ago
Vickie Frisbie commented on Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App
"Where is the LOVE button! True and very well written! Personally - I do more business with restaurants that allow me to engage with them in my own way - apps, online ordering, call ahead seating and well executed curbside when I want…"
8 hours ago
Vickie Frisbie liked Angela Stoner's blog post Seven Reasons Why Your Restaurant Needs an App
8 hours ago

Notes

FohBohists

Created by FohBoh Mar 21, 2012 at 8:12pm. Last updated by FohBoh Apr 10.

Social Media Index

What if there was a way to sample the mood of the restaurant industry?

What if there was a way to monitor what consumers, your guests, are saying on the social web as a collective?

What if you could know what consumers think of your competitors and compare that to your brand?

What if there was a way to benchmark your social media success with others in your market or your segment?

What should that be?
To stay informed and get on the list, CLICK HERE.

 

Today's FohBohist

The Top 3.5 Way’s You Really Should Handle Customer Service (A Parody): Hello I’m Ty Sullivan the Director of Truths in Customer Service or as I like to say “DT’s in CustServ”. You know, we always have customer service “guru’s, “Jedi’s”, “Lords of Sweetness” telling us how to properly coddle guests when they have had an “incident” or “very disappointing” experience in our establishments. We are conditioned to make them feel better, hand them the world on a plate and let them think we sincerely care about them and their sniveling situation that my handy little script can fix after I leave them waiting on hold for 41 minutes.

Read more or Visit Ty on FohBoh


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Pandora vs Muzak

Started by Jim M in General. Last reply by MoodCustomerExperience on Saturday. 1 Reply

Top 10 Management gripes about employees

Started by Caribou in Management. Last reply by christiane Nov 4, 2009. 66 Replies

the top 10 restaurant industry publications?

Started by Martin Montero in General. Last reply by Howard Appell Jan 12, 2011. 52 Replies

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